At a Glance
- Tasks: Lead and inspire retail teams to deliver outstanding customer experiences.
- Company: Join The Foschini Group, a people-first retail leader.
- Benefits: Enjoy competitive pay, generous staff discounts, and career growth opportunities.
- Other info: Be part of a high-energy team that values collaboration and performance.
- Why this job: Make a real impact in a dynamic retail environment while developing your leadership skills.
- Qualifications: Retail leadership experience and a passion for exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Foschini Group / TFG London is seeking a Concession Manager to lead the Hobbs, Phase Eight, and Whistles teams at John Lewis, Kingston. This role emphasizes building strong teams and delivering exceptional customer experiences.
As a Concession Manager, you will drive performance, coach your team, and foster a high-energy retail environment. Ideal candidates have retail leadership experience and a passion for customer service.
We offer competitive benefits, including a generous staff discount and opportunities for career development.
Concession Manager: People-First Retail Leader in Kingston upon Thames employer: The Foschini Group / TFG London
At TFG London, we pride ourselves on being a people-first employer, offering a vibrant work culture that prioritises team collaboration and exceptional customer service. As a Concession Manager, you will not only lead dynamic teams at John Lewis, Kingston but also benefit from competitive perks such as generous staff discounts and ample opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
The Foschini Group / TFG London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Concession Manager: People-First Retail Leader in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with The Foschini Group. A friendly chat can lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by researching the brands you'll be managing. Show us you know Hobbs, Phase Eight, and Whistles inside out. This will not only impress the hiring team but also demonstrate your passion for customer service.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've built strong teams or delivered exceptional customer experiences. We want to hear how you’ve driven performance and created a high-energy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at TFG London.
We think you need these skills to ace Concession Manager: People-First Retail Leader in Kingston upon Thames
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your retail leadership experience. We want to see how you've built strong teams and delivered exceptional customer experiences in the past.
Be Passionate About Customer Service:Let your passion for customer service shine through in your application. Share specific examples of how you've gone above and beyond to create memorable experiences for customers.
Tailor Your Application:Take the time to tailor your application to the Concession Manager role. Use keywords from the job description and show us why you're the perfect fit for leading the Hobbs, Phase Eight, and Whistles teams.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know Your Brands Inside Out
Before the interview, make sure you research Hobbs, Phase Eight, and Whistles thoroughly. Understand their brand values, target audience, and recent collections. This knowledge will help you demonstrate your passion for the brands and show how you can contribute to their success.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. Be ready to discuss your coaching techniques and how you foster a positive retail environment, as this is crucial for the Concession Manager role.
✨Emphasise Customer Experience
Since the role focuses on delivering exceptional customer experiences, come prepared with examples of how you've enhanced customer satisfaction in previous roles. Discuss any initiatives you've implemented that improved service quality or customer engagement, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the concession. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
