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- Tasks: Lead a dynamic team to create exceptional customer experiences and drive store success.
- Company: Join Hobbs, a luxury women's fashion brand under TFG London.
- Benefits: Enjoy up to 70% discount, generous holiday, and wellbeing support.
- Why this job: Make a real impact in a fast-paced retail environment while developing your career.
- Qualifications: Experience in leading retail teams and a passion for customer service.
- Other info: 12-month fixed term contract with opportunities for growth and inclusivity.
The predicted salary is between 28800 - 42000 £ per year.
Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting!
We’re looking for a Store Manager to join our team in Hobbs, York Outlet. If you’re someone who thrives on building strong teams, loves making customers feel incredible, and can turn big ideas into real results, this is your moment.
What you’ll do:
- Lead from the front – creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
- Drive success – keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
- Coach with care – developing a diverse, happy team that grows in confidence and capability every day.
- Champion People – encouraging your team to bring their full selves to work and helping them thrive in their own way.
- Customer connection – being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.
Who you’ll be:
- An natural motivator with a positive mindset who knows how to get the best from people.
- Experienced in leading high-performing retail teams.
- Confident, calm under pressure, and great at making decisions that put both people and performance first.
- Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment.
- Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement.
What’s in it for you?
It’s not just what you can do for us. Throughout, we will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Generous colleague discount up to 70%
- Up to 28 days holiday entitlement per annum
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service – unlimited access 24/7
This is a 12-month fixed term contract with shifts that include weekdays and weekends. If you want to join us and create moments that matter, we’d love to hear from you.
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.
Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Store Manager - York Outlet in High Wycombe employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - York Outlet in High Wycombe
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your experiences to their mission during the chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or turned a challenge into an opportunity. We want to hear how you can inspire others and drive success in our store.
✨Tip Number 3
Be ready to showcase your customer service skills. Prepare to discuss how you've created exceptional customer experiences in the past. Remember, we’re all about making customers feel incredible!
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re genuinely interested in the role and the team. Inquire about growth opportunities and how you can contribute to creating those amazing moments for customers.
We think you need these skills to ace Store Manager - York Outlet in High Wycombe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and leading teams. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your experience in retail management and any achievements that demonstrate your ability to drive sales and inspire teams. We love seeing how your skills align with our values!
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your personal style and how you connect with customers. This helps us see how you’d fit into our team and culture at Hobbs.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, dive deep into Hobbs and TFG London's values, mission, and product offerings. Familiarise yourself with their latest collections and understand what makes them unique in the fashion industry. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the brand.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past, especially in retail settings. Think about specific situations where you turned challenges into successes, and be ready to discuss your coaching methods and how you foster a positive team environment.
✨Emphasise Customer Connection
Since customer service is at the heart of this role, come prepared with stories that highlight your ability to connect with customers. Share instances where you went above and beyond to enhance a customer's experience or how you handled difficult situations with grace. This will show that you truly understand the importance of customer relationships.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the store's culture, team dynamics, and growth opportunities within TFG London. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your values and career aspirations.
