Head of Retail UK & Ireland

If you want to lead the UK & Ireland Retail strategy for TFG Brands London and build on our period of phenomenal growth over the past two years, then this Head of Retail UK & Ireland role is for you. We're recruiting an all-encompassing retail leader who can utilise their extensive retailing experience to drive sales and customer service excellence across all markets within the region, as well as define and measure KPIs for commercial success.

Reporting to the Global Retail Director, the Head of Retail UK & Ireland is responsible for the performance of over 160 stores and 250 concessions and outlets for our Hobbs, Whistles, Phase Eight, and Inside Story brands. This senior role will draw on your empowering and motivating leadership skills to nurture and support teams of Regional Managers, Visual Merchandising, and Central Retail Operations experts to meet and exceed growth objectives and performance targets across all markets.

Your proven track record of successfully driving sales, optimizing operations, and managing relationships with internal and external partners will be utilized to deliver strategic brand initiatives and create momentum within TFG London to achieve commercial goals across the group, including sales, profitability, EBITDA, costs, and productivity.

The successful candidate will have superb commercial acumen, including excellent analytical and problem-solving abilities. With a strategic mindset and an eye for detail, you will foster a collaborative environment where business and people growth go hand in hand. Exceeding customer expectations will be at the heart of your decisions across trading, VM excellence, and operations.

This exciting role is a critical part of TFG's senior retail team and will contribute to the growth of the brands. Apply now if you want to be part of a successful brand with even more exciting growth planned.

About Us: Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles, and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable, and growing presence within premium womenswear. It first acquired the international womenswear retailer Phase Eight in January 2015, followed by Whistles in March 2016, and Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, we are entrepreneurial in spirit and passionate about exceeding our customers’ expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands, we are committed to creating an inclusive culture that welcomes, develops, and celebrates a diversity of backgrounds, experiences, cultural references, ideas, and opinions within our business. We work together to ensure our environment is one where differences are not only respected but encouraged and celebrated, allowing people to bring their authentic, unique selves to work, where their contributions are valued, abilities enhanced, and perspectives appreciated.