At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Whistles, a stylish London-based brand known for timeless design.
- Benefits: Free clothing allowance, 70% staff discount, up to 34 days holiday, and more.
- Why this job: Join a dynamic team and make a real impact in a fast-paced retail environment.
- Qualifications: Customer-centric mindset and leadership skills are essential.
- Other info: Inclusive culture that values diversity and encourages personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Whistles is a London-based style destination known for timeless design and wardrobe signatures that elevate the everyday. We are looking for a talented Assistant Manager to join our busy St Pancras store.
In this role, you will collaborate to promote a 5-star customer experience and drive commercial excellence to impact KPIs and sales figures.
Who you’ll be:
- Customer-centric and thrive in a fast-paced environment
- Motivated to coach and upskill high-performing non-management team members
- A natural role model with passion and authority, balancing 'people' and 'commercial' skills
- Enthusiastic on the shop floor, engaging with customers, sharing knowledge confidently
What you’ll do:
- Lead by example to deliver outstanding customer service
- Assume managerial duties in the absence of the Store Manager, fostering teamwork and leadership
- Maintain a commercial approach, working with the Store Manager to maximize store performance
- Support the Store Manager in delivering the store vision and identifying team strengths and opportunities
What’s in it for you?
- We provide tools, support, and time for your career development.
- Benefits include:
- Free clothing allowance
- 70% staff discount
- Up to 34 days holiday
- Financial and Wellbeing support
- Enhanced Maternity package
- 24/7 Virtual GP service
- And much more
We are actively recruiting, so apply now and let’s discuss your future.
About Us:
TFG London is committed to creating an inclusive culture that celebrates diversity of backgrounds, experiences, and ideas. We strive to ensure an environment where differences are respected, encouraged, and valued, allowing everyone to bring their authentic selves to work.
Assistant Manager in England employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in England
✨Tip Number 1
Get to know the company inside out! Research Whistles' values, products, and customer experience. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to engage with customers and lead your team. Role-play scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Showcase your leadership potential! Think of examples from your past experiences where you've motivated others or taken charge. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Whistles team. Let’s get you that interview!
We think you need these skills to ace Assistant Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you love customer service and fashion, so don’t hold back on sharing your experiences!
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your leadership skills and any experience you have in coaching others, as this is key for us at Whistles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research Whistles thoroughly. Understand their design philosophy, customer base, and what sets them apart in the fashion industry. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer-Centric Approach
As an Assistant Manager, you'll need to prioritise customer experience. Prepare examples of how you've previously enhanced customer satisfaction or resolved issues. Highlight your ability to engage with customers and create a welcoming atmosphere on the shop floor.
✨Demonstrate Leadership Skills
Be ready to discuss your experience in coaching and developing team members. Share specific instances where you've led by example or taken on managerial duties. This will show that you're not just a team player but also someone who can inspire and uplift others.
✨Prepare for Commercial Discussions
Since the role involves driving commercial excellence, brush up on key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you can contribute to maximising store performance and achieving sales targets, showcasing your understanding of the business side of retail.