At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Join Whistles, a stylish London-based brand known for timeless design.
- Benefits: Enjoy a free clothing allowance, 70% staff discount, and up to 34 days holiday.
- Other info: Fixed term contract until October 2026, working 32 hours per week.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Customer-focused with leadership skills and a passion for retail.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a people‑first Assistant Manager to join our Cheshire Oaks store. If you thrive on working in a collaborative team, love making customers feel incredible, and can turn big ideas into real results, this is your moment.
Who you’ll be:
- Customer‑centric and thrive in a fast‑paced environment
- Motivated to coach and upskill high performing non‑management team members
- A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
- Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What you’ll do:
- Lead by example and ensure the delivery of outstanding customer service
- Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
- Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
- Assist the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 34 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service - 24/7
- Plus much more!
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future! This is a fixed term contract until end of October 2026, working 32 hours per week.
Assistant Manager - Cheshire Oaks Outlet in Chester employer: The Foschini Group / TFG London
Whistles is an exceptional employer that prioritises a people-first approach, fostering a collaborative and inclusive work culture at our Cheshire Oaks store. With a strong emphasis on employee development, we offer extensive benefits including a generous clothing allowance, significant staff discounts, and comprehensive wellbeing support, ensuring that our team members feel valued and empowered to grow in their careers while delivering outstanding customer service.
Contact Details:
The Foschini Group / TFG London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Cheshire Oaks Outlet in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. This will help you understand what we value and how you can fit into our people-first approach.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel incredible, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you're not in a management role yet, think about times when you've led a team or helped others improve. Highlighting these experiences will show us that you're ready to step up as an Assistant Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to express your enthusiasm for the role and keep you fresh in our minds as we make our decision.
We think you need these skills to ace Assistant Manager - Cheshire Oaks Outlet in Chester
Some tips for your application 🫡
Show Your Customer-Centric Side:Make sure to highlight your passion for customer service in your application. We want to see how you’ve made customers feel incredible in the past, so share some examples that showcase your people skills!
Be a Team Player:Since we thrive on collaboration, let us know about your experiences working in teams. Talk about how you’ve motivated and coached others, and how you can bring that energy to our Cheshire Oaks store.
Demonstrate Your Leadership Skills:We’re looking for someone who can lead by example. In your application, mention any leadership roles you’ve had and how you’ve positively impacted your team. Show us you can step up when needed!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at Whistles!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research Whistles thoroughly. Understand their values, product lines, and what makes them unique in the fashion industry. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully coached team members or provided exceptional customer service in the past. Highlighting these experiences will demonstrate your people-first approach.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can contribute to maximising branch performance. Think about previous roles where you’ve had to balance customer satisfaction with commercial goals. Showing that you understand the business side of retail will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the store's vision, team dynamics, or opportunities for growth within the company. This shows that you're not just interested in the role, but also in how you can contribute to the team's success.
