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- Tasks: Lead the store team and enhance customer shopping experiences.
- Company: Leading fashion retailer in Cardiff with a focus on customer service.
- Benefits: Clothing allowance, generous discounts, and career growth opportunities.
- Why this job: Join us to create memorable moments for customers and develop your leadership skills.
- Qualifications: Excellent communication skills and a background in customer service.
- Other info: Dynamic retail environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading fashion retailer in Cardiff is seeking a Supervisor to enhance the shopping experience by leading the store team and assisting customers.
- Key responsibilities include greeting customers, supporting staff, and maintaining smooth store operations.
- The ideal candidate will have excellent communication skills and a background in customer service.
This role offers a clothing allowance, generous discounts, and career growth opportunities. Join us in creating memorable customer moments!
Store Floor Leader - Customer Experience & Team Coach in Cardiff employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Floor Leader - Customer Experience & Team Coach in Cardiff
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Store Floor Leader, you'll need to connect with both customers and your team. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to share your customer service success stories during the interview. Think of specific examples where you went above and beyond for a customer or helped your team achieve a goal. This will demonstrate your experience and passion for creating memorable moments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s make this happen together!
We think you need these skills to ace Store Floor Leader - Customer Experience & Team Coach in Cardiff
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for enhancing the shopping experience. Share specific examples of how you've made a positive impact on customers in previous roles.
Highlight Your Leadership Skills: As a Store Floor Leader, you'll be guiding a team. Make sure to showcase any leadership experiences you have, whether it's coaching staff or leading projects. We want to know how you inspire and support others!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description. This shows us that you're genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Brand Inside Out
Before your interview, make sure you research the fashion retailer thoroughly. Understand their values, latest collections, and customer service philosophy. This will not only impress the interviewers but also help you align your answers with their brand ethos.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you enhanced customer satisfaction or resolved issues effectively. Highlighting your ability to create memorable customer moments will resonate well with the role's focus on customer experience.
✨Demonstrate Leadership Qualities
As a Store Floor Leader, you'll be expected to support and guide your team. Think of instances where you've successfully led a team or mentored colleagues. Be ready to discuss your leadership style and how you motivate others to achieve their best.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the store's culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
