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- Tasks: Lead a team to deliver exceptional customer experiences and drive sales growth.
- Company: Leading retail company based in Cardiff with a focus on team performance.
- Benefits: Full training, supportive environment, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in coaching teams and a passion for outstanding customer service.
- Other info: Thriving retail environment with plenty of growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company based in Cardiff is seeking an experienced Assistant Manager to join their store team. The role requires a customer-focused leader to enhance team performance and support sales growth.
The ideal candidate will have experience in coaching non-management teams, ensuring outstanding customer service while driving commercial success. This position offers full training and support to help you thrive in a dynamic retail environment.
Assistant Manager — Lead Team & Customer Experience in Cardiff employer: The Foschini Group / TFG London
Contact Detail:
The Foschini Group / TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager — Lead Team & Customer Experience in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and customer experience. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your coaching skills! During interviews, share specific examples of how you've successfully developed non-management teams in the past. This will demonstrate your ability to enhance team performance and drive sales growth.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we offer full training and support to help you thrive in this dynamic retail environment.
We think you need these skills to ace Assistant Manager — Lead Team & Customer Experience in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any previous experience in coaching teams and delivering excellent customer service, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how you can enhance team performance. Be specific about your achievements and how they relate to the job.
Showcase Your Leadership Skills: In your application, don’t forget to mention any leadership roles you've had, even if they were informal. We want to see how you’ve motivated others and driven success in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Cardiff!
How to prepare for a job interview at The Foschini Group / TFG London
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and coach a team. Prepare examples from your past experiences where you've successfully motivated non-management staff or improved team performance. Be ready to discuss specific strategies you used to enhance customer service.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of a few scenarios where you turned a negative experience into a positive one. This will highlight your problem-solving skills and commitment to outstanding customer service, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's approach to team development or how they measure success in customer experience. This shows that you're proactive and serious about contributing to their goals.
