Team Leader - HMP Wormwood Scrubs - Shepherd\'s Bush

Are you an inspiring people manager with a passion for supporting recovery and wellbeing? We’re looking for a confident Team Leader to manage and motivate a team delivering tailored drug and alcohol interventions to adults with complex needs.

You’ll lead from the front, balancing people management, service delivery and performance, while ensuring high-quality, person-centred support using both harm reduction and abstinence-based approaches, alongside low-level mental health support.

What you’ll be doing:

• Lead, support and develop a team of practitioners to deliver high-quality interventions
• Allocate caseloads, manage performance and hold responsibility for KPIs and targets
• Manage a small number of complex cases and oversee effective case management
• Deputise for the Service Manager when required, acting as senior lead on site
• Build strong relationships with commissioners, partner agencies and key stakeholders
• Ensure data accuracy, audits, compliance and quality standards are consistently met

You’ll be great at:

• Motivating teams and managing performance in a fast-paced environment
• Leading through change and promoting positive team culture and wellbeing
• Ensuring services meet contractual, regulatory and safeguarding standards
• Using data, audits and governance processes to drive continuous improvement

You’ll play a key leadership role in a service that genuinely changes lives, supported by a collaborative organisation that values quality, integrity and staff wellbeing.

All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

The stated salary includes a £3,000 cost-of-living allowance, which is discretionary and may be withdrawn at any time. This allowance is provided under an interim scheme that is reviewed every April & October.

About Us:

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave