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- Tasks: Lead a dedicated team supporting individuals in their recovery journey across multiple London boroughs.
- Company: Join Forward Trust, a community-focused organisation making a real impact.
- Benefits: Competitive salary, professional development, and the chance to make a difference.
- Why this job: Be a leader in recovery services and help change lives in your community.
- Qualifications: Experience in team management and a passion for motivating others.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 30082 - 42000 £ per year.
Team Leader – HMP Wormwood Scrubs – Shepherd\’s Bush
Permanent£33,082
35 hours
Are you an inspiring people manager with a passion for supporting recovery and wellbeing?
We\’re looking for a confident Team Leader to manage and motivate a team delivering tailored drug and alcohol interventions to adults with complex needs.
You\’ll lead from the front, balancing people management, service delivery and performance, while ensuring high-quality, person-centred support using both harm reduction and abstinence-based approaches, alongside low-level mental health support.
What you\’ll be doing
- Lead, support and develop a team of practitioners to deliver high-quality interventions
- Allocate caseloads, manage performance and hold responsibility for KPIs and targets
- Manage a small number of complex cases and oversee effective case management
- Deputise for the Service Manager when required, acting as senior lead on site
- Build strong relationships with commissioners, partner agencies and key stakeholders
- Ensure data accuracy, audits, compliance and quality standards are consistently met
You\’ll be great at
- Motivating teams and managing performance in a fast-paced environment
- Leading through change and promoting positive team culture and wellbeing
- Ensuring services meet contractual, regulatory and safeguarding standards
- Using data, audits and governance processes to drive continuous improvement
You\’ll play a key leadership role in a service that genuinely changes lives, supported by a collaborative organisation that values quality, integrity and staff wellbeing.
Please see attached Job Description for full details
All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
The stated salary includes a £3,000 cost-of-living allowance, which is discretionary and may be withdrawn at any time. This allowance is provided under an interim scheme that is reviewed every April & October.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata\’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus
Team Leader employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in roles similar to the Team Leader position. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission of supporting recovery journeys.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve motivated a team or handled complex cases. This will help you shine during those tricky competency questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for supporting people in their recovery journey. We want to see how you can lead a team that makes a real impact in the community, so share your experiences and motivations clearly.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the role. Highlight your relevant experience in managing teams and working with probation services to really stand out.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you the ideal candidate.
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at The Forward Trust
✨Know Your Stuff
Make sure you understand the role of a Team Leader in the context of recovery services. Familiarise yourself with the key responsibilities and how they relate to supporting individuals on their recovery journey. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed complex cases. Highlight your ability to motivate and develop others, as well as your problem-solving skills. This is crucial for demonstrating that you can provide the supportive leadership needed for this role.
✨Understand the Community Impact
Research the specific challenges faced by service users in the criminal justice sector, especially in the areas you'll be working in. Being able to discuss these issues and how your team can bridge the gap between probation and community services will set you apart as a candidate who truly cares about making a difference.
✨Prepare for Relationship Management Questions
Expect questions about how you would build and maintain effective relationships with probation services and other stakeholders. Think of strategies you've used in the past to manage key relationships and be ready to share those insights during the interview.
