Supporting People on Probation Navigator - Cambridgeshire

At Forward Trust, we support people on probation across Cambridgeshire to successfully complete their supervision, stop offending, and reach their potential. Our mission is to help individuals rebuild their lives and relationships, within their communities, families, and themselves, so they can move forward to a crime-free future. We’re growing our Supporting People on Probation team and are looking for passionate, people-focused Navigators who want to make a real difference.

What You’ll Do

• As a Supporting People on Probation Navigator based primarily at the Cambridge Probation Office, you’ll work directly with individuals to help them rebuild their lives and reduce reoffending.
• You’ll also regularly support the Huntingdon Probation Office, with some travel across the county to Peterborough and Wisbech to ensure a joined-up service for all.
• In this varied and rewarding role, you will:

• Deliver 1:1 and group interventions to help individuals understand and overcome barriers in their lifestyle, relationships, and wellbeing.
• Support clients as they transition from custody to community life.
• Work closely with Probation Practitioners to create and deliver action plans.
• Facilitate creative and community-based projects, from music groups to allotment work, football sessions, and more.
• Keep accurate records and ensure every contact matters.

A full UK driving licence is desirable as travel between locations is essential. Some evening work may be required.

Who You Are

You might come from probation, prisons, the police, or courts. Or perhaps you’re a psychology graduate, counsellor, life coach, teacher, social worker, or health professional. You could even bring transferable skills from completely different life experiences; what matters most is your belief in people’s ability to change. We’re looking for someone who:

• Believes everyone can turn their life around.
• Builds rapport easily and works well with others.
• Is organised, trustworthy, and confident working both independently and as part of a team.
• Can assess needs, plan actions, and deliver interventions effectively.
• Is flexible, creative, and motivated to deliver results and high standards.

You’ll be part of Forward Trust’s national Commissioned Rehabilitative Services (CRS) network, working across the Personal Wellbeing and Accommodation pathways that help thousands of people each year. In fact, 30% of our team have lived experience of addiction or offending.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally, the wellbeing of the employees who work for us is also important.

Joining us as an employee, we will offer you the following benefits:

• Flexible working.
• Training and development opportunities.
• Simply Health Cashback Scheme (optional).
• Season Ticket Loan Scheme.
• Cycle to work scheme.
• Crisis Loan Scheme.
• Electric Car Scheme.
• 3 x Wellbeing Days (pro rata'd for part-time employees).
• Access to Blue Light Card.
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter.
• Death in Service Payment (2x annual salary).
• Critical Illness Insurance (subject to qualifying criteria).

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding; depending on the role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.