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- Tasks: Support clients in daily routines and promote a safe, structured environment.
- Company: Join The Forward Trust, a social enterprise transforming lives through recovery.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Other info: Be part of a diverse team committed to positive change.
- Why this job: Make a genuine difference every day while helping others build brighter futures.
- Qualifications: Experience in health or social care and strong communication skills.
The predicted salary is between 20282 - 20282 £ per year.
Looking for a rewarding role where you can make a genuine difference every day? We’re recruiting a part-time Support Worker (29 hours) to join our dedicated team at Clouds House, Wiltshire. Working within our fully integrated One Team model, you’ll play a vital role in creating a safe, structured and recovery-focused residential environment that supports clients on their journey to lasting change. This is a hands-on, people-focused role where no two days are the same. You’ll work closely with the Support Worker Team Leader and wider multidisciplinary team, helping to deliver a therapeutic programme built around 12-Step recovery principles and trauma-informed care.
What You’ll Be Doing:
- Supporting clients with daily routines, communal living and programme engagement
- Promoting a safe, respectful and structured residential environment
- Monitoring wellbeing and escalating safeguarding or welfare concerns promptly
- Supporting medication administration processes (training provided where needed)
- Keeping accurate records and documentation
- Taking part in handovers, meetings and continuous improvement activity
- Responding professionally to incidents, complaints and client needs
What We’re Looking For:
- Experience in health, social care, residential or recovery settings
- Strong communication and relationship-building skills
- Calm, professional and emotionally resilient approach
- Understanding of safeguarding and professional boundaries
- Organised with good attention to detail
- Passion for helping others and working as part of a team
Desirable:
- Experience in addiction services
- Knowledge of 12-Step recovery models
- Mental health awareness training
- Full UK driving licence
At Clouds House, you’ll be part of a supportive team committed to transforming lives. If you’re compassionate, dependable and ready to help others build a brighter future, we’d love to hear from you.
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity.
Benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
Support Worker - Part Time - Clouds House employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Part Time - Clouds House
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Support Worker role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Clouds House and The Forward Trust, and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your communication skills! As a Support Worker, you'll need to build relationships and communicate effectively. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Clouds House and making a real impact in people’s lives.
We think you need these skills to ace Support Worker - Part Time - Clouds House
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in a role like this one.
Tailor Your Experience: Make sure to highlight any relevant experience you have in health, social care, or recovery settings. We’re looking for specific examples that demonstrate your skills and how they relate to the Support Worker role at Clouds House.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at The Forward Trust
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker and the specific responsibilities at Clouds House. Familiarise yourself with the 12-Step recovery principles and trauma-informed care, as these are key to the job.
✨Show Your Passion
During the interview, express your genuine passion for helping others. Share personal experiences or stories that highlight your commitment to supporting individuals on their journey to recovery. This will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since this role involves working closely with a multidisciplinary team, be prepared to discuss how you collaborate with others. Highlight any past experiences where teamwork led to positive outcomes, showing that you can contribute to a supportive environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or the therapeutic programmes in place. This shows your interest in the role and helps you gauge if it’s the right fit for you.