Support Worker - Clouds House - Clouds House
Support Worker - Clouds House - Clouds House

Support Worker - Clouds House - Clouds House

Full-Time 24479 - 24479 £ / year (est.) No home office possible
The Forward Trust

At a Glance

  • Tasks: Support clients on their recovery journey in a compassionate and structured environment.
  • Company: Join The Forward Trust, a social enterprise dedicated to transforming lives.
  • Benefits: Flexible working, training opportunities, and generous annual leave.
  • Other info: Be part of a diverse team committed to inclusivity and personal growth.
  • Why this job: Make a real difference every day while empowering others to build positive futures.
  • Qualifications: Experience in health or social care and strong communication skills required.

The predicted salary is between 24479 - 24479 £ per year.

Looking for a role where you can genuinely make a difference every day? At Clouds House, we are seeking compassionate, resilient and motivated Support Workers to join our recovery-focused residential team. This is a full-time role (35 hours per week), based at Clouds House.

Working within our fully integrated One Team approach, you will help create a safe, structured and supportive environment that empowers clients on their recovery journey. This is a hands-on role where professionalism, empathy and teamwork are at the heart of everything we do.

What You’ll Be Doing

  • Supporting clients to engage in daily routines and therapeutic programmes
  • Promoting a safe, respectful and recovery-focused environment
  • Encouraging communal living responsibilities and positive wellbeing
  • Maintaining accurate records and supporting medication processes
  • Identifying and escalating safeguarding or welfare concerns
  • Working closely with the multidisciplinary team to deliver consistent support
  • Responding calmly and professionally to incidents and challenges

What We’re Looking For

  • Experience within health, social care, residential or recovery settings
  • Strong communication skills and emotional resilience
  • Understanding of safeguarding and professional boundaries
  • A team player committed to trauma-informed and recovery-focused practice
  • Willingness to complete training including Care Certificate, eMAR and ILS

Desirable

  • Experience within addiction or mental health services
  • Knowledge of 12-Step recovery models
  • Experience managing challenging behaviour
  • Full UK Driving Licence

You will become part of a dedicated team passionate about helping people build sustainable recovery and positive futures. We offer a supportive working environment, ongoing training and the opportunity to play a meaningful role in transforming lives. Apply now and be part of something that truly matters.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity.

Benefits

  • Flexible working
  • Training and development opportunities
  • Simply Health Cashback Scheme (optional)
  • Season Ticket Loan Scheme
  • Cycle to work scheme
  • Crisis Loan Scheme
  • Electric Car Scheme
  • 3 x Wellbeing Days (pro rata'd for part time employees)
  • Access to Blue Light Card
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
  • Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
  • Death in Service Payment (2x annual salary)
  • Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward's commitment to being an inclusive employer and our current EDI strategy, please let us know.

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements.

Our Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

Support Worker - Clouds House - Clouds House employer: The Forward Trust

At Clouds House, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of our clients. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our commitment to employee wellbeing is reflected in our generous benefits package, including flexible working arrangements and additional wellbeing days. Join us in a role where your compassion and resilience can truly transform lives within a collaborative and recovery-focused environment.
The Forward Trust

Contact Detail:

The Forward Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - Clouds House - Clouds House

✨Tip Number 1

Get to know the company culture! Before your interview, check out Clouds House's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your responses to common interview questions. Think about how your experience aligns with the role of a Support Worker. Use examples from your past to demonstrate your skills in communication, empathy, and teamwork.

✨Tip Number 3

Don’t forget to ask questions during your interview! This shows your enthusiasm and helps you gauge if Clouds House is the right fit for you. Ask about their approach to recovery-focused practice or how they support their staff.

✨Tip Number 4

Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and remind them why you’d be a fantastic addition to their team at Clouds House!

We think you need these skills to ace Support Worker - Clouds House - Clouds House

Compassion
Resilience
Motivation
Communication Skills
Empathy
Teamwork
Understanding of Safeguarding
Professional Boundaries
Trauma-Informed Practice
Recovery-Focused Approach
Experience in Health and Social Care
Experience in Residential or Recovery Settings
Ability to Manage Challenging Behaviour
Willingness to Complete Training
Knowledge of 12-Step Recovery Models

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you can genuinely make a difference in the lives of our clients at Clouds House.

Tailor Your Experience: Make sure to highlight any relevant experience you have in health, social care, or recovery settings. We’re looking for those strong communication skills and emotional resilience, so don’t hold back on sharing your stories!

Be Professional Yet Personal: While professionalism is key, we also appreciate a personal touch. Share why this role matters to you and how your values align with our mission at The Forward Trust.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to be part of our team at Clouds House.

How to prepare for a job interview at The Forward Trust

✨Know Your Stuff

Before the interview, make sure you understand the role of a Support Worker at Clouds House. Familiarise yourself with their recovery-focused approach and the importance of creating a safe environment for clients. This will help you answer questions confidently and show that you're genuinely interested in making a difference.

✨Show Your Empathy

During the interview, be prepared to share examples of how you've demonstrated empathy and resilience in previous roles. Think about specific situations where you supported someone through a tough time or helped them engage in their recovery journey. This will highlight your suitability for the role.

✨Teamwork Makes the Dream Work

Since teamwork is crucial in this role, come ready to discuss your experience working in a multidisciplinary team. Share how you’ve collaborated with others to provide consistent support and how you handle challenges together. This will show that you’re a team player who values collaboration.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the specific challenges faced by Support Workers at Clouds House. This not only shows your interest but also helps you gauge if the role is the right fit for you.

Support Worker - Clouds House - Clouds House
The Forward Trust

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