At a Glance
- Tasks: Support clients in their recovery journey and promote positive habits in a therapeutic environment.
- Company: Join The Forward Trust, a passionate social enterprise making a real difference.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a genuine impact in people's lives while developing your skills in a supportive team.
- Qualifications: Experience in health or social care, strong communication skills, and emotional resilience.
The predicted salary is between 31500 - 38500 £ per year.
Looking for work where you can truly make a difference? Join the team at Clouds House as a Support Worker, based at Clouds House, with hours offered on an as and when required basis. You will play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment.
Working within our fully integrated One Team model, you will help reinforce our 12-Step and trauma-informed treatment approach. No two shifts are the same; this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day.
What you will be doing:
- Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme
- Promoting structure, communal responsibilities and positive recovery habits
- Maintaining a safe, respectful and supportive living environment
- Monitoring welfare, safeguarding and behavioural concerns, escalating where needed
- Supporting medication processes (including eMAR where trained)
- Completing accurate, up-to-date records and handovers
- Responding calmly and professionally to incidents or client needs
- Working closely with colleagues across all departments as part of one team
What we are looking for:
- Experience in health, social care, recovery or residential settings
- Strong communication and people skills
- Emotional resilience with the ability to remain calm under pressure
- A professional, boundaried and compassionate approach
- Good organisation and attention to detail
- Understanding of safeguarding principles
- Commitment to recovery-focused and trauma-informed practice
Desirable:
- Experience in addiction or mental health services
- Knowledge of 12-Step recovery models
- Experience managing challenging behaviour
- Full UK Driving Licence
At Clouds House, you will be part of a supportive and passionate team making a genuine difference every day. We offer ongoing training and development opportunities, and the chance to build valuable experience in a rewarding recovery-focused environment where your contribution truly matters.
If you are passionate about supporting others and want flexible work in a rewarding setting, we would love to hear from you.
Please note: No sponsorships are available for this role.
Support Worker - Clouds House employer: The Forward Trust
The Forward Trust is an exceptional employer dedicated to empowering individuals to overcome challenges and achieve meaningful employment. Located in Medway and Gravesham, we foster a supportive work culture that prioritises employee wellbeing, offering flexible working arrangements, comprehensive training, and professional development opportunities. Join us to lead a passionate team, make a real difference in the community, and enjoy generous benefits including annual leave, a contributory pension scheme, and wellbeing days.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Clouds House
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Forward Trust.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Forward Trust!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Forward Trust, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Forward Trust or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Worker - Clouds House
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Forward Trust:Before hitting send, make sure to tailor your application specifically to The Forward Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Forward Trust
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
