Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a new Day Rehab Programme and support service development.
- Company: Join The Forward Trust, a social enterprise making a real difference.
- Benefits: Flexible hours, training opportunities, wellbeing days, and generous leave.
- Other info: Diverse and inclusive workplace with a commitment to employee wellbeing.
- Why this job: Shape recovery pathways and build a supportive team culture.
- Qualifications: Experience in service management and strong leadership skills required.
The predicted salary is between 21600 - 21600 £ per year.
We’re launching a brand-new Day Rehab Programme in North Northamptonshire and are looking for a Service Manager to help shape and lead it from the ground up. This is a part-time role (21 hours per week, with flexible working patterns available), offering the chance to build a service that will make a real difference in people’s recovery journeys. You’ll also support the development of a new LERO, helping it grow towards independence and sustainability, while working closely with the Regional Manager and wider partners.
What you’ll be doing
- Lead delivery of the Day Rehab Programme (Self-Help Addiction Recovery model)
- Support the setup and development of a new LERO service
- Line manage a Lead Counsellor, Administrator, and LERO staff
- Work with the Regional Manager on strategy, business planning, and service improvements
- Build and maintain strong relationships with commissioners and key stakeholders
- Ensure accurate data, timely reporting, and full audit compliance
- Monitor performance against service level agreements and targets
What we’re looking for
- Experience in service management within health, social care, or substance misuse
- Strong leadership and team management skills
- Confidence working with data, reporting, and compliance frameworks
- Ability to develop partnerships and work collaboratively with external stakeholders
- A proactive, organised, and solutions-focused approach
- Commitment to safeguarding, quality, and continuous improvement
No two days will be the same, you might be shaping service delivery in the morning, supporting your team through supervision in the afternoon, and reviewing performance data or meeting commissioners later in the day. Some flexibility is required, including occasional evening or weekend work, and travel within the region may be necessary. This is a rare opportunity to help design and embed a brand-new service from day one. You’ll play a key role in shaping recovery pathways, building a strong team culture, and ensuring high-quality support for service users.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important.
Benefits
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here.
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
Service Manager - Part time - Northamptonshire employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Part time - Northamptonshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sectors. Attend local events or online webinars related to addiction recovery. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their Day Rehab Programme and think about how your experience aligns with their mission. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams or projects in the past. Highlight your ability to balance operational delivery with strategic input, just like they’re looking for in the Service Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Forward Trust and contributing to their mission of empowering people to break the cycles of crime and addiction.
We think you need these skills to ace Service Manager - Part time - Northamptonshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in service management, especially in health or social care, and how it aligns with our mission at The Forward Trust.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've successfully managed teams and delivered services in fast-paced environments. This will help us understand how you can lead our new Day Rehab Programme.
Be Data Savvy: Since this role involves working with data and compliance, don’t shy away from mentioning your experience with reporting and performance monitoring. Show us how you’ve used data to drive improvements in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at The Forward Trust!
How to prepare for a job interview at The Forward Trust
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the Day Rehab Programme and the LERO service. Familiarise yourself with the Self-Help Addiction Recovery model and be ready to discuss how you can contribute to its success.
✨Showcase Your Leadership Skills
Prepare examples of your past leadership experiences, especially in health or social care settings. Highlight how you've managed teams, supported staff, and improved service delivery, as this role requires strong leadership and team management skills.
✨Data is Key
Since the role involves working with data and compliance frameworks, brush up on your experience with reporting and performance monitoring. Be ready to discuss how you've used data to drive improvements in previous roles.
✨Build Relationships
Think about how you've developed partnerships with stakeholders in the past. Be prepared to share specific strategies you've used to build strong relationships, as this will be crucial for collaborating with commissioners and other partners in this role.