At a Glance
- Tasks: Lead strategic projects to improve substance misuse services and support individuals in recovery.
- Company: Join The Forward Trust, a social enterprise dedicated to breaking cycles of crime and addiction.
- Benefits: Flexible working, training opportunities, wellbeing days, and various employee schemes.
- Other info: Dynamic role with opportunities for professional growth and impactful community engagement.
- Why this job: Make a real difference in people's lives while shaping the future of recovery services.
- Qualifications: Experience in substance misuse services and strong leadership skills required.
The predicted salary is between 37433 - 37433 £ per year.
The Substance Misuse Service at HMP Brixton delivers psychosocial interventions within an integrated healthcare framework known as the New Models of Care (NMOC). Working in partnership with healthcare providers and criminal justice agencies, we support individuals with drug and alcohol issues through a trauma-informed, recovery-focused approach. Based within HMP Brixton, a men's Category C resettlement prison in South London, this role will work across our London prison services, supporting the delivery of high-quality treatment programmes and driving key strategic projects that improve outcomes for service users.
This is an exciting opportunity for an experienced leader with a passion for service improvement, partnership working and recovery-focused practice to play a key role in shaping the future of substance misuse services across the London region.
About the Role
As Regional Projects and Service Improvement Lead, you will work closely with the Regional Manager and London Leadership Team to lead and deliver strategic projects that support organisational priorities, improve service performance and enhance service user outcomes. You will be responsible for planning, coordinating and implementing projects through to successful completion, ensuring objectives are achieved and sustainable improvements are embedded across services.
Key priorities will include:
- Driving recruitment and retention initiatives across London services, reducing vacancy levels and supporting workforce stability.
- Improving continuity of care performance across the region, ensuring individuals receive effective support as they transition from custody into community treatment services.
- Supporting the delivery and development of high-quality therapeutic programmes, including The Bridge and Stepping Stones, with a particular focus on HMP Brixton.
- Leading preparations for establishment changes, including prison re-role activity, service mobilisation and contractual developments.
Continuity of Care Responsibilities
You will take a lead role in strengthening continuity of care pathways by:
- Conducting release and pre-release audits to ensure compliance with NDTMS requirements and continuity of care standards.
- Developing and maintaining strong relationships with community treatment providers and local authority partners.
- Establishing and chairing continuity of care forums and partnership meetings.
- Monitoring performance, identifying areas for improvement and sharing best practice across services.
- Supporting regional audits and quality assurance activity.
The role requires flexibility and may include occasional evening or weekend working. Travel across London prison services and other regional projects will also be required.
About You
We are looking for an experienced and motivated professional with a strong background in substance misuse services, service improvement and partnership working. You will bring:
- A thorough understanding of drug and alcohol treatment services, including addiction treatment programmes, ideally within prison or criminal justice settings.
- Experience of developing, implementing and embedding service improvements that deliver measurable outcomes.
- Demonstrable experience of managing people, performance and change effectively.
- Experience of collecting, analysing and reporting data for audit, quality assurance and performance monitoring purposes.
- Strong problem-solving skills with the ability to identify priorities and implement practical solutions.
- Excellent communication, negotiation and influencing skills with the ability to build effective partnerships across a range of stakeholders.
- Knowledge of psychosocial interventions, 12-step approaches and community treatment provision.
If you are committed to reducing health inequalities, improving continuity of care and supporting individuals to achieve meaningful recovery outcomes, we would love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important.
Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- BHSF Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service)
Service Manager HMP Brixton employer: The Forward Trust
The Forward Trust is an exceptional employer dedicated to empowering individuals to overcome the challenges of crime and addiction. Located in Brixton, our supportive work culture prioritises employee wellbeing and offers extensive training and development opportunities, ensuring that you can grow both personally and professionally. With a commitment to flexible working and a range of benefits including wellbeing days and financial support schemes, we provide a meaningful and rewarding environment for those passionate about making a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager HMP Brixton
✨Tip Number 1
Network like a pro! Reach out to your connections in the substance misuse and criminal justice sectors. Attend relevant events or workshops, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for service improvement! When you get the chance to chat with potential employers, share your ideas on how to enhance treatment programmes or improve continuity of care. This will demonstrate your commitment and innovative thinking.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of psychosocial interventions and community treatment provision. Be ready to discuss how your experience aligns with the role and how you can contribute to the team at HMP Brixton.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Forward Trust and making a difference in people’s lives.
We think you need these skills to ace Service Manager HMP Brixton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in substance misuse services and any relevant projects you've led. We want to see how your skills align with our mission at HMP Brixton!
Showcase Your Leadership Skills:As a Service Manager, you'll be leading teams and driving improvements. Use your application to demonstrate your leadership experience, especially in managing change and improving service delivery. We love seeing examples of how you've made a difference!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at The Forward Trust
✨Know Your Stuff
Make sure you have a solid understanding of substance misuse services and the specific challenges faced in a prison setting. Brush up on the New Models of Care framework and be ready to discuss how your experience aligns with their approach.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and driving service improvements. Think about specific projects you've led, the outcomes achieved, and how you motivated your team to reach those goals.
✨Build Connections
Since partnership working is key for this role, be ready to talk about how you've successfully collaborated with various stakeholders in the past. Share examples of how you’ve built relationships with community treatment providers or local authorities.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to implement practical solutions. Prepare for hypothetical scenarios related to continuity of care and service delivery, and think through how you would approach these challenges.
