At a Glance
- Tasks: Coordinate training events and provide high-level admin support for the Recovery Directorate.
- Company: Join The Forward Trust, a social enterprise empowering change in lives affected by crime and addiction.
- Benefits: Enjoy flexible remote work, wellbeing days, and a range of employee perks including a pension scheme.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
- Why this job: Make a real impact while collaborating with passionate colleagues in a supportive environment.
- Qualifications: Strong admin skills and experience managing multiple priorities are essential.
The predicted salary is between 23000 - 36000 £ per year.
Senior Administrator for the Therapeutic Quality and Training Team - Fully Remote
Permanent£28800Organised. Proactive. People-focused. Sound like you?
We’re looking for a Senior Administrator to join our Therapeutic Quality & Training Team, supporting the Executive Director of Recovery\'s directorate. You’ll be the engine behind our training and quality operations—keeping everything running smoothly, efficiently, and on time.
What You’ll Be Doing:
- Coordinate training events, book venues, manage attendees, and maintain training logs
- Provide high-level admin support across the Recovery Directorate
- Support meetings with diary management, note-taking, and reporting
- Maintain databases, track KPIs, and contribute to strategic goals
- Work independently while staying connected to a supportive team
What You’ll Bring:
- Strong admin and organisational skills
- Confidence using Excel, Outlook, and internal systems
- Experience managing multiple priorities and stakeholders
- A proactive, can-do attitude and attention to detail
- Willingness to travel occasionally for key meetings and events
Why Join Us?
- Be part of a mission-driven organisation making a real impact
- Work remotely with flexibility and autonomy
- Collaborate with passionate, supportive colleagues
- Help shape the future of recovery services through quality and training
Administrative experience is essential for this role. Please see the Job description for more details.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata\'d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here .
Employee Screening and Eligibility to Work
We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Senior Administrator for the Therapeutic Quality and Training Team - Fully Remote employer: The Forward Trust
The Forward Trust is an exceptional employer dedicated to empowering individuals to overcome challenges related to crime and addiction. With a strong focus on employee wellbeing, we offer flexible working arrangements, comprehensive training and development opportunities, and a supportive work culture that values diversity and inclusion. Join us in making a meaningful impact while enjoying generous benefits such as 25 days of annual leave, a contributory pension scheme, and additional wellbeing days.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator for the Therapeutic Quality and Training Team - Fully Remote
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, like Excel and Outlook. Being able to demonstrate your proficiency in these applications during any discussions will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple priorities in previous roles. This will help you convey your ability to juggle various tasks effectively, which is crucial for this position.
✨Tip Number 3
Research The Forward Trust and their mission. Understanding their values and the impact they aim to make will allow you to align your responses and show genuine interest in contributing to their goals during any conversations.
✨Tip Number 4
Prepare to discuss your experience with diary management and meeting support. Think of specific instances where you’ve successfully coordinated events or supported high-level meetings, as this will demonstrate your capability to handle the responsibilities of the role.
We think you need these skills to ace Senior Administrator for the Therapeutic Quality and Training Team - Fully Remote
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative experience and organisational skills. Emphasise any relevant experience in managing training events, diary management, and database maintenance, as these are key aspects of the role.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the mission of The Forward Trust. Mention specific examples of how your proactive attitude and attention to detail have contributed to past successes in similar positions.
Highlight Relevant Skills:Clearly outline your proficiency with tools like Excel and Outlook. Provide examples of how you've used these tools to manage multiple priorities and stakeholders effectively in previous roles.
Showcase Your People Skills:Since the role is people-focused, include examples of how you've successfully collaborated with colleagues or managed relationships with stakeholders. This will demonstrate your ability to work independently while staying connected to a team.
How to prepare for a job interview at The Forward Trust
✨Showcase Your Organisational Skills
As a Senior Administrator, your ability to stay organised is crucial. Prepare examples of how you've successfully managed multiple tasks or events in the past, highlighting your attention to detail and proactive approach.
✨Familiarise Yourself with Relevant Tools
Since the role requires confidence in using Excel and Outlook, brush up on these tools before the interview. Be ready to discuss how you've used them in previous roles to manage data or coordinate events.
✨Demonstrate Your People Skills
This position is people-focused, so be prepared to talk about your experience working with diverse stakeholders. Share specific instances where you effectively communicated or collaborated with others to achieve a common goal.
✨Align with Their Mission
The Forward Trust is mission-driven, so take some time to understand their values and goals. During the interview, express your passion for making a positive impact and how your skills can contribute to their mission in recovery services.
