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- Tasks: Support clients in their recovery journey and promote positive habits in a therapeutic environment.
- Company: Join The Forward Trust, a passionate social enterprise making a real difference.
- Benefits: Flexible shifts, ongoing training, wellbeing days, and a supportive team culture.
- Other info: Opportunity for career growth in a rewarding and dynamic setting.
- Why this job: Make a genuine impact while gaining valuable experience in health and social care.
- Qualifications: Experience in health or social care, strong communication skills, and emotional resilience.
The predicted salary is between 13 - 13 £ per hour.
Location: Salisbury
Salary: £13.45 per hour
Vacancy Type: Bank Staff, Contracted
Looking for flexible work where you can truly make a difference? Join the team at Clouds House as a Bank Support Worker, based at Clouds House, with hours offered on an as and when required basis. You’ll play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment.
Working within our fully integrated One Team model, you’ll help reinforce our 12-Step and trauma-informed treatment approach. No two shifts are the same – this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day.
What you’ll be doing:
- Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme
- Promoting structure, communal responsibilities and positive recovery habits
- Maintaining a safe, respectful and supportive living environment
- Monitoring welfare, safeguarding and behavioural concerns, escalating where needed
- Supporting medication processes (including eMAR where trained)
- Completing accurate, up-to-date records and handovers
- Responding calmly and professionally to incidents or client needs
- Working closely with colleagues across all departments as part of one team
What we’re looking for:
- Experience in health, social care, recovery or residential settings
- Strong communication and people skills
- Emotional resilience with the ability to remain calm under pressure
- A professional, boundaries and compassionate approach
- Good organisation and attention to detail
- Understanding of safeguarding principles
- Commitment to recovery-focused and trauma-informed practice
Desirable:
- Experience in addiction or mental health services
- Knowledge of 12-Step recovery models
- Experience managing challenging behaviour
- Full UK Driving Licence
At Clouds House, you’ll be part of a supportive and passionate team making a genuine difference every day. We offer flexible bank shifts to fit around your availability, ongoing training and development opportunities, and the chance to build valuable experience in a rewarding recovery-focused environment where your contribution truly matters.
If you’re passionate about supporting others and want flexible work in a rewarding setting, we’d love to hear from you.
Please note: No sponsorships are available for this role.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Support Worker - Bank Staff - Clouds House in Salisbury employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Bank Staff - Clouds House in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for flexible roles like the Support Worker position at Clouds House. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Clouds House and understand their values, especially around recovery-focused and trauma-informed practices. This will help you show that you’re not just a good fit for the role, but also for the team.
✨Tip Number 3
Practice your responses to common interview questions. Think about your experiences in health and social care, and how they relate to the skills needed for the Support Worker role. Being able to share specific examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Forward Trust team and making a difference at Clouds House.
We think you need these skills to ace Support Worker - Bank Staff - Clouds House in Salisbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in health, social care, or recovery settings. We want to see how your skills align with the role of a Support Worker at Clouds House!
Showcase Your People Skills: Since strong communication and people skills are key for this role, don’t shy away from sharing examples of how you've effectively supported others in the past. Let us know how you connect with clients and colleagues alike!
Be Professional and Compassionate: We’re looking for someone who can maintain professionalism while being compassionate. Share instances where you’ve had to balance these qualities, especially in challenging situations. It’ll show us you’re the right fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity at Clouds House.
How to prepare for a job interview at The Forward Trust
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker at Clouds House. Familiarise yourself with the 12-Step recovery model and trauma-informed practices. This will show that you're genuinely interested and prepared to contribute to their mission.
✨Showcase Your Skills
Highlight your experience in health or social care during the interview. Be ready to share specific examples of how you've supported clients in the past, especially in challenging situations. This will demonstrate your emotional resilience and ability to remain calm under pressure.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics and the therapeutic environment at Clouds House. This not only shows your interest but also helps you gauge if the workplace aligns with your values and approach to recovery-focused practice.
✨Be Yourself
Authenticity is key! The role requires compassion and professionalism, so let your personality shine through. Share your passion for helping others and your commitment to making a difference. This will help you connect with the interviewers on a personal level.