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- Tasks: Support individuals transitioning from prison to community, creating tailored care plans.
- Company: Join The Forward Trust, a social enterprise dedicated to breaking cycles of crime and addiction.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Other info: Dynamic role with strong managerial support and excellent career development opportunities.
- Why this job: Make a real impact in people's lives and help reduce reoffending.
- Qualifications: Full UK driving licence, strong communication skills, and a passion for supporting vulnerable people.
The predicted salary is between 24000 - 24000 £ per year.
We’re looking for a motivated and compassionate RECONNECT Worker to join The Forward Trust in a full-time role (35 hours per week) across HMP Wayland, HMP Norwich, and HMP Bure. You’ll play a vital part in supporting people as they transition from custody back into the community, helping reduce reoffending by ensuring individuals leaving prison are fully connected to the right health, wellbeing, and support services. This is a hands-on, relationship-driven role where you’ll work directly with service users pre- and post-release, building trust and helping to design and deliver personalised care plans that support long-term recovery and stability.
What you’ll be doing:
- Carry out in-depth assessments and create tailored support plans for service users up to 6 months post-release
- Act as a key link between prisons, community services, healthcare providers, and support agencies
- Provide mentoring, advocacy, and practical support to help people engage with vital services
- Manage referrals and ensure smooth, safe transitions into community care
- Build and maintain strong partnerships with internal teams and external stakeholders
- Support the recruitment, training, and development of mentors and peer supporters
- Maintain accurate case records and contribute to performance reporting and KPIs
About you:
- Full UK driving licence and access to your own vehicle (essential)
- Confident working in a client-facing, multi-agency environment
- Strong communication and relationship-building skills
- Comfortable managing caseloads and working to targets
- Passionate about supporting vulnerable people and reducing health inequalities
- Able to work independently while contributing to a collaborative team culture
At Forward Trust, you’ll join a team committed to breaking the cycle of crime and supporting real, lasting change. You’ll benefit from strong managerial support, wellbeing resources, and the opportunity to make a tangible difference every day. If you’re driven by impact and want a role where no two days are the same, this could be the opportunity for you.
All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks.
About Us:
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
RECONNECT Worker- Norfolk - Norfolk employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECONNECT Worker- Norfolk - Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend relevant events, and connect with others on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your values align with theirs, especially around supporting vulnerable individuals.
✨Tip Number 3
Practice your storytelling skills! Share your experiences and how they relate to the role. Use examples that highlight your compassion and ability to build trust with service users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our mission at The Forward Trust.
We think you need these skills to ace RECONNECT Worker- Norfolk - Norfolk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a RECONNECT Worker. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion: We want to see your enthusiasm for supporting vulnerable people and reducing health inequalities. Share personal stories or experiences that demonstrate your commitment to making a difference in this field.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see your qualifications and motivations without getting lost in unnecessary details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at The Forward Trust
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a RECONNECT Worker. Familiarise yourself with the key tasks like creating tailored support plans and building relationships with service users. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Compassion
This role is all about supporting vulnerable people, so be ready to share examples from your past experiences that highlight your compassion and ability to build trust. Think of specific situations where you've made a positive impact on someone's life.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage caseloads. Practice how you would handle various situations, such as a service user struggling to engage with support services. This will show your practical understanding of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.