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- Tasks: Lead services in probation and recovery across London, making a real difference.
- Company: Join a dedicated team focused on support and recovery in the community.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Why this job: Be a key player in transforming lives and supporting recovery journeys.
- Qualifications: Experience in service management and a passion for helping others.
- Other info: 9-month maternity cover with potential for future opportunities.
Ready to make your application? Please do read through the description at least once before clicking on Apply.
Location: London
Salary: £37,433
Vacancy Type: Maternity, 9 month FTC
Advertising End Date: 9th February 2026
We are recruiting for a Service Manager to join us on a 9-month fixed term maternity cover in the Dependency & Recovery Service in London. You will lead services across Southwest London probation, London Prisons and our peer mentor pathway.
Service Manager - London Prisons and Southwest London employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - London Prisons and Southwest London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to London Prisons and Southwest London. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching the Dependency & Recovery Service. We want you to show off your knowledge about their work and how you can contribute as a Service Manager.
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Service Manager - London Prisons and Southwest London
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, take a moment to really absorb the job description. It’ll give you a clear idea of what we’re looking for and help you tailor your application to stand out.
Showcase Your Relevant Experience: When writing your application, make sure to highlight any experience that aligns with the role of Service Manager. We want to see how your background fits with leading services in probation and recovery.
Be Authentic: Let your personality shine through in your application! We value authenticity, so don’t be afraid to share your passion for the role and why you want to join our team at StudySmarter.
Apply Through Our Website: To make sure your application gets to us smoothly, please apply through our website. It’s the best way to ensure we receive all your details correctly and can get back to you quickly!
How to prepare for a job interview at The Forward Trust
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the Dependency & Recovery Service. Familiarise yourself with its goals, challenges, and how it operates within London Prisons and Southwest London. This knowledge will help you demonstrate your genuine interest and show that you're ready to lead effectively.
✨Prepare for Scenario-Based Questions
As a Service Manager, you'll likely face scenario-based questions about managing teams and resolving conflicts. Think of specific examples from your past experiences where you've successfully led a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Leadership Style
During the interview, be prepared to discuss your leadership style and how it aligns with the values of the organisation. Share examples of how you've motivated teams, fostered collaboration, and supported peer mentoring in previous roles. This will help the interviewers envision you in the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the current challenges the service is facing or how success is measured in this position. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
