Recovery Navigator - London

We’re looking for a Recovery Navigator to support people on probation as they navigate recovery, rebuild stability, and reduce re-offending.

This role is remote-based, with regular travel across London boroughs to meet service users at hubs and probation-mandated locations. You’ll work as part of a flexible, multi-disciplinary team delivering high-impact support across London’s probation clusters.

This is a varied, people-focused role where no two days look the same.

What you’ll be doing:

• Managing a diverse caseload of adult male prison leavers and people on community orders
• Completing comprehensive assessments and co-creating SMART, recovery-focused action plans
• Delivering 1:1 support, group work and virtual sessions
• Building trust, motivation and continuity of contact throughout the recovery journey
• Signposting and liaising with probation staff and partner agencies to ensure sustained engagement with treatment
• Maintaining accurate, timely records using Refer and Monitor systems
• Supporting people with complex needs, including co-occurring mental health challenges
• Some RNs will act as subject matter experts (e.g. BAME communities, chemsex), supporting colleagues across the service

What we’re looking for:

• Experience supporting people with substance use, mental health or complex needs
• Confidence working independently while collaborating across multi-disciplinary teams
• Strong assessment, planning and engagement skills
• Flexibility to work London-wide (not limited to one cluster)
• Comfortable working remotely, with occasional travel for training

You’ll be part of a values-driven organisation where your work has real impact, supporting people to rebuild their lives and reduce re-offending. We offer flexible working, a supportive multi-disciplinary team, and opportunities to develop specialist expertise while working across a varied and meaningful caseload.

This is a role where your skills are valued, your voice is heard, and the work you do genuinely makes a difference every day.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-12 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave