At a Glance
- Tasks: Coordinate and support volunteers to help people in recovery thrive.
- Company: The Forward Trust, a community-focused social enterprise.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in supporting or mentoring volunteers and strong organisational skills.
- Other info: Join a values-driven team dedicated to positive change in Liverpool.
The predicted salary is between 21500 - 27000 £ per year.
Help people in recovery give back, grow, and move forward. The Forward Trust delivers life-changing recovery services across Liverpool, including the SHARP day rehab programme and The Brink, a unique, discreet space where people affected by addiction feel safe to ask for help.
As our Volunteer Coordinator, you’ll play a vital role in supporting people in recovery to volunteer, build confidence, and progress towards employment, while making sure our services are powered by well-trained, supported volunteers.
About the role
This is a hands-on, people-focused role coordinating volunteers across Forward Trust services in Liverpool. You’ll recruit, train, mentor and deploy volunteers, many of whom are using volunteering as part of their recovery journey. The role includes occasional evening and weekend work, and representing Forward Trust at volunteer and business forums.
What you’ll be doing
- Recruit, induct, train and mentor volunteers across Forward Trust services in Liverpool
- Act as lead mentor, supporting volunteers’ development, wellbeing and progression towards employment
- Coordinate volunteer placements, ensuring appropriate training, supervision and support, particularly at The Brink
- Organise and deliver volunteer training events (currently three per year)
- Maintain accurate volunteer records (DBS, right to work, training, contact details) and manage relevant databases
- Track volunteer progress and provide data and reporting for funders and internal reviews
- Develop volunteer incentives and social events with management support
- Contribute to audits, reporting and continuous service improvement
What we’re looking for
- Experience supporting, coordinating or mentoring volunteers
- Strong organisational skills and confidence managing records and data
- A people-centred approach with excellent communication skills
- Commitment to recovery-focused, inclusive and values-led services
- Willingness to work flexibly when required
You’ll be part of a unique, community-based recovery service making a real difference across Liverpool. This role offers the chance to support people in recovery to rebuild confidence, gain experience and move towards employment, all within a supportive, values-driven organisation where your work has visible impact and purpose every day.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave
Volunteer Coordinator - Liverpool employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator - Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with organisations that align with your values. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your volunteering game on! If you’re looking to be a Volunteer Coordinator, consider volunteering yourself first. It’s a great way to gain experience, meet potential colleagues, and show your commitment to the cause.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their mission, values, and recent projects. This will help you tailor your answers and demonstrate your genuine interest in making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Volunteer Coordinator - Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting people in recovery shine through. We want to see how much you care about making a difference and how your values align with ours at The Forward Trust.
Tailor Your CV: Make sure your CV highlights relevant experience in coordinating or mentoring volunteers. We’re looking for specific examples that demonstrate your organisational skills and people-centred approach, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible and avoid jargon. This helps us quickly see how you fit the role of Volunteer Coordinator.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this impactful role. Plus, it’s super easy!
How to prepare for a job interview at The Forward Trust
✨Know the Mission
Before your interview, take some time to really understand The Forward Trust's mission and values. Familiarise yourself with their recovery services and how they empower individuals. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Volunteer Coordinator, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully mentored or supported volunteers. Highlight your communication skills and how you've helped others build confidence and progress.
✨Be Ready for Flexibility Questions
Since the role requires occasional evening and weekend work, be prepared to discuss your availability and willingness to adapt. Think of instances where you've had to be flexible in previous roles and how that benefited your team or organisation.
✨Prepare for Data Management Queries
You'll need strong organisational skills to manage volunteer records and data. Brush up on your experience with databases and tracking systems. Be ready to discuss how you've maintained accurate records in the past and any tools you’ve used to streamline this process.