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- Tasks: Support individuals on probation with housing advice and interventions to prevent homelessness.
- Company: Join The Forward Trust, a social enterprise dedicated to empowering change.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Why this job: Make a real difference in people's lives while tackling homelessness and reoffending.
- Qualifications: Knowledge of housing systems and experience in providing support for those in need.
- Other info: Opportunity to work collaboratively with probation services across South Wales.
The predicted salary is between 26339 - 36973 £ per year.
Housing Interventions Worker
Location: Gwent (with some travel across South Wales & Dyfed Powys as required)
Salary: £26,339 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 30 Sep 2025
Are you passionate about preventing homelessness, reducing reoffending, and creating meaningful change in the lives of people involved with the criminal justice system? If so, this could be the ideal role for you.
The Camau Service, commissioned by Her Majestys Prison and Probation Service (HMPPS) and delivered by The Forward Trust, supports individuals on probation who have a Rehabilitation Activity Requirement (RAR) as part of their Community Supervision Licence. The service also supports unsentenced men on remand awaiting sentencing, helping them prepare for a successful return to the community.
As a Housing Support Worker, you will deliver housing-focused interventions, improve housing opportunities, and play a key role in homelessness prevention. Working directly with service users at probation locations (with some work in prisons and approved premises), you will provide wraparound support in partnership with Probation Practitioners, housing providers, and other service partners.
Key Responsibilities
- Deliver 1:1 housing advice and interventions for men on probation or in custody preparing for release.
- Complete comprehensive housing needs assessments and develop structured action plans.
- Provide housing interventions that prevent homelessness and improve housing outcomes, aligned with Camau service objectives.
- Source properties in the private rented sector, including rooms in shared housing, HMOs, studios, and one-bedroom flats.
- Liaise with landlords, agents, local authorities, and housing organisations to secure sustainable accommodation options.
- Ensure all properties meet required legal, health, and safety standards (Rent Smart Wales registration, EPCs, gas safety certificates, smoke and carbon monoxide alarms).
- Work closely with prison, probation, and housing colleagues, following lone working and risk assessment procedures.
- Share best practice with colleagues and contribute to team targets under the guidance of the Senior Operations Manager.
About You
We are looking for someone who can demonstrate:
- Good knowledge of the housing system and welfare benefits.
- Experience providing advice and guidance on housing, rehousing, and welfare benefits.
- Experience assessing adults in need of housing and related support, including substance misuse needs.
- Experience developing and delivering support plans to help clients maintain tenancies.
- Understanding of the needs of clients experiencing homelessness, abstinence-based recovery, or complex needs.
- Experience working effectively with adults facing multiple disadvantages (e.g., unemployment, homelessness, substance misuse, mental ill health).
Additional Information
- This role is co-located with Probation colleagues in Gwent, but you may be required to attend other probation offices, prisons, or approved premises across South Wales.
- Prison vetting will be required as part of the recruitment process.
- We encourage applications from individuals with lived experience, including those in recovery or with experience of offending or homelessness.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata\’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
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Housing Interventions Worker employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Interventions Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing and probation sectors. Attend local events or workshops where you can meet potential colleagues or employers. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show your passion! When you get the chance to speak with hiring managers, let your enthusiasm for preventing homelessness and supporting individuals shine through. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Understand their approach to housing interventions and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Housing Interventions Worker
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for preventing homelessness and supporting individuals in the criminal justice system. We want to see your genuine interest in making a difference, so let that shine through in your application!
Tailor Your Experience: When detailing your experience, focus on how it aligns with the key responsibilities of the Housing Interventions Worker role. Highlight any relevant work you've done in housing support or with vulnerable populations, as this will resonate with us.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at The Forward Trust.
How to prepare for a job interview at The Forward Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of the housing system and welfare benefits. Familiarise yourself with the specific challenges faced by individuals involved with the criminal justice system, as well as the services provided by The Forward Trust.
✨Showcase Your Experience
Prepare to discuss your previous experience in providing housing advice and support. Think of specific examples where you've helped clients maintain tenancies or overcome housing challenges, especially those with complex needs.
✨Demonstrate Your Passion
Express your genuine passion for preventing homelessness and supporting vulnerable individuals. Share any personal experiences or motivations that drive your commitment to this cause, as it can resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the Camau Service. Inquire about their approach to collaboration with probation colleagues and how they measure success in housing interventions. This shows your interest and engagement with the position.