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- Tasks: Support individuals on probation with housing advice and interventions to prevent homelessness.
- Company: Join The Forward Trust, a social enterprise dedicated to empowering change.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Why this job: Make a real difference in people's lives while tackling homelessness and reoffending.
- Qualifications: Knowledge of housing systems and experience in providing support to vulnerable adults.
- Other info: Opportunity for personal growth and to work alongside passionate colleagues.
The predicted salary is between 26339 - 36971 £ per year.
Housing Interventions Worker
Location: Gwent (with some travel across South Wales & Dyfed Powys as required)
Salary: £26,339 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 30 Sep 2025
Are you passionate about preventing homelessness, reducing reoffending, and creating meaningful change in the lives of people involved with the criminal justice system? If so, this could be the ideal role for you.
The Camau Service, commissioned by Her Majestys Prison and Probation Service (HMPPS) and delivered by The Forward Trust, supports individuals on probation who have a Rehabilitation Activity Requirement (RAR) as part of their Community Supervision Licence. The service also supports unsentenced men on remand awaiting sentencing, helping them prepare for a successful return to the community.
As a Housing Support Worker, you will deliver housing-focused interventions, improve housing opportunities, and play a key role in homelessness prevention. Working directly with service users at probation locations (with some work in prisons and approved premises), you will provide wraparound support in partnership with Probation Practitioners, housing providers, and other service partners.
Key Responsibilities
- Deliver 1:1 housing advice and interventions for men on probation or in custody preparing for release.
- Complete comprehensive housing needs assessments and develop structured action plans.
- Provide housing interventions that prevent homelessness and improve housing outcomes, aligned with Camau service objectives.
- Source properties in the private rented sector, including rooms in shared housing, HMOs, studios, and one-bedroom flats.
- Liaise with landlords, agents, local authorities, and housing organisations to secure sustainable accommodation options.
- Ensure all properties meet required legal, health, and safety standards (Rent Smart Wales registration, EPCs, gas safety certificates, smoke and carbon monoxide alarms).
- Work closely with prison, probation, and housing colleagues, following lone working and risk assessment procedures.
- Share best practice with colleagues and contribute to team targets under the guidance of the Senior Operations Manager.
About You
We are looking for someone who can demonstrate:
- Good knowledge of the housing system and welfare benefits.
- Experience providing advice and guidance on housing, rehousing, and welfare benefits.
- Experience assessing adults in need of housing and related support, including substance misuse needs.
- Experience developing and delivering support plans to help clients maintain tenancies.
- Understanding of the needs of clients experiencing homelessness, abstinence-based recovery, or complex needs.
- Experience working effectively with adults facing multiple disadvantages (e.g., unemployment, homelessness, substance misuse, mental ill health).
Additional Information
- This role is co-located with Probation colleagues in Gwent, but you may be required to attend other probation offices, prisons, or approved premises across South Wales.
- Prison vetting will be required as part of the recruitment process.
- We encourage applications from individuals with lived experience, including those in recovery or with experience of offending or homelessness.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata\’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
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Housing Interventions Worker employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Interventions Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing and probation sectors. Attend local events or workshops where you can meet potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching common questions related to housing interventions. Think about your past experiences and how they relate to the role. Practise your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Show your passion! When you get the chance to speak with hiring managers, let them know why you're excited about preventing homelessness and supporting those in need. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The Forward Trust and making a difference in people's lives.
We think you need these skills to ace Housing Interventions Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for preventing homelessness and supporting those in need shine through. We want to see your genuine interest in making a difference in people's lives.
Tailor Your Experience: Make sure to highlight your relevant experience in housing support and working with vulnerable adults. We’re looking for specific examples that demonstrate your skills and knowledge in this area.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to complete your application there.
How to prepare for a job interview at The Forward Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of the housing system and welfare benefits. Familiarise yourself with the specific challenges faced by individuals involved with the criminal justice system, as this will show your passion for the role and your understanding of the issues at hand.
✨Showcase Your Experience
Prepare to discuss your previous experience in providing housing advice and support. Think of specific examples where you've helped clients maintain tenancies or developed support plans. This will demonstrate your capability and how you can contribute to the team.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the role and the organisation. Ask about the types of housing interventions they find most effective or how they measure success in preventing homelessness. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Be Yourself
Don’t forget to let your personality shine through! The Forward Trust values lived experience, so if you have any relevant personal insights, share them. Authenticity can set you apart from other candidates and help build a connection with your interviewers.