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- Tasks: Support adults with complex needs in various temporary settings across East Kent.
- Company: Join The Forward Trust, a social enterprise dedicated to empowering individuals to overcome addiction and crime.
- Benefits: Enjoy flexible working, training opportunities, wellbeing days, and a contributory pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience with complex needs and strong communication skills are essential.
- Other info: This role requires an enhanced DBS check and offers a chance to work independently.
The predicted salary is between 24000 - 33600 £ per year.
Location: Canterbury
Salary: £24,000 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 21 Aug 2025
About The Role
Are you passionate about supporting people with multiple, complex needs? Do you thrive in a dynamic role where no two days are the same?
We are looking for a compassionate and proactive Hostel In-Reach Floating Support to join our East Kent team. You will work within an integrated healthcare framework to provide targeted, flexible support to adults (18+) with drug and alcohol issues, many of whom are rough sleeping or living in temporary or supported accommodation.
With a smaller caseload, you will have the time to build meaningful relationships and take a trauma-informed approach that meets people where they are. You will help clients access housing, health services, and wider support, working closely with partners across East Kent to coordinate care and improve outcomes.
This is a transitional role, helping individuals stabilise and move into permanent accommodation. It is ideal for someone who values person-centred care, understands the barriers faced by those with high support needs, and wants to make a real difference in the lives of some of the most marginalised people in our communities.
What The Role Involves…
- Support clients in B&Bs, hostels, and other temporary settings across East Kent
- Carry out assessments and develop personalised, trauma-informed care plans
- Provide one-to-one and group support based on individual need
- Coordinate with housing, health, criminal justice, and other partners to reduce harm and promote recovery
- Motivate clients to engage with services and progress toward stable housing, health, and wellbeing
The ideal candidate will have…
- Experience supporting adults with complex needs, including substance use and homelessness
- Understanding of trauma-informed, person-centred care
- Strong partnership working and communication skills
- Ability to manage a flexible caseload and work independently
- Willingness to travel across East Kent and occasionally work evenings
If you’re driven by empathy, resilience, and the belief that everyone deserves a second chance, we’d love to hear from you.
Please note that this role requires an enhanced DBS check.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits –
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata\’d for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. #J-18808-Ljbffr
Hostel In Reach Canterbury employer: The Forward Trust
Contact Detail:
The Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel In Reach Canterbury
✨Tip Number 1
Familiarise yourself with trauma-informed care principles. Understanding how to approach clients with empathy and respect for their experiences will be crucial in this role, and it will show your commitment to person-centred support.
✨Tip Number 2
Network with professionals in the field of social care and support services. Attend local events or workshops related to homelessness and substance use to build connections that could help you learn more about the role and its challenges.
✨Tip Number 3
Research the specific needs and challenges faced by the East Kent community. Being knowledgeable about local resources and services will demonstrate your dedication to making a positive impact in the lives of those you will support.
✨Tip Number 4
Prepare to discuss your experience with complex needs during the interview. Be ready to share specific examples of how you've successfully supported individuals facing similar challenges, as this will highlight your suitability for the role.
We think you need these skills to ace Hostel In Reach Canterbury
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Hostel In-Reach Floating Support position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise any previous experience you have in supporting individuals with complex needs, particularly those related to substance use and homelessness. Use specific examples to demonstrate your understanding of trauma-informed care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to person-centred care. Make sure to mention why you want to work with The Forward Trust and how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Forward Trust
✨Show Your Passion for Support Work
Make sure to express your genuine passion for helping individuals with complex needs. Share personal experiences or motivations that drive you to work in this field, as it will resonate well with the interviewers.
✨Demonstrate Trauma-Informed Care Understanding
Be prepared to discuss what trauma-informed care means to you and how you would apply it in your role. Use examples from past experiences to illustrate your understanding and approach to supporting vulnerable individuals.
✨Highlight Your Partnership Skills
Since the role involves working closely with various partners, emphasise your communication and collaboration skills. Provide examples of how you've successfully worked with other organisations or teams to achieve positive outcomes.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve real-life scenarios you could face in the role. Think about how you would handle challenging situations, such as motivating a reluctant client or coordinating care across multiple services.
