Administrator - HMP Chelmsford - Chelmsford

Administrator - HMP Chelmsford - Chelmsford

Chelmsford Full-Time 15000 - 22000 £ / year (est.) No working from home possible
The Forward Trust

At a Glance

  • Tasks: Support senior management with admin tasks, data validation, and team collaboration.
  • Company: Join The Forward Trust, a charity empowering change for those affected by addiction and crime.
  • Benefits: Enjoy flexible working, training opportunities, wellbeing days, and a contributory pension scheme.
  • Other info: Remote work options available; enhanced DBS checks required.
  • Why this job: Make a real impact in a supportive environment while developing your skills and career.
  • Qualifications: Need strong organisational skills, attention to detail, and experience in admin roles.

The predicted salary is between 15000 - 22000 £ per year.

Administrator - HMP Chelmsford - Chelmsford

Permanent£18345

We are recruiting for a Administrator at HMP Chelmsford

Here at Forward Trust, we deliver a complex range of drug and alcohol services in the unique prison environment. Our support includes providing advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and treatment programmes.

The Forward Trust services which are delivered within prison settings are commissioned by NHS England and are delivered in partnership with primary healthcare providers and HMPPS. Integration and partnership are integral to the work we do.

We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending.”

Role Responsibilities

The Administrator position entails providing a comprehensive business administration service to support senior substance misuse management, ensuring data quality and administrative effectiveness.

The purpose of this post is to ensure the smooth administration at HMP Chelmsford. Responsibilities include providing support to managers and integrated substance misuse teams, contributing to and monitoring targets set by Forward, performing some secretarial duties, data validation, time management, and system monitoring.

The role requires collaborative work with the data team and this will be remote. The ability to work independently and proactively for protracted periods is a must. Being dynamic and flexible to meet key deadlines and data submission requirements is imperative to the function of this role.

  • Ensure the collection of relevant statistical data is accurate and reported in accordance with any specified deadlines.
  • Take minutes in a range of meetings and ensure they are organised, and the correct attendees are invited.
  • Liaison, where appropriate, with relevant prison departments, including clinical partners.
  • Opening and distribution of external and internal post, ensuring outgoing mail is delivered to the post room in a timely manner.
  • To be responsible for answering the general office telephone and dealing with enquiries as appropriate. Using own initiative when dealing with a range of subjects in a courteous and efficient manner, whether in person, writing or telephone, always taking client confidentiality into consideration.
  • To assist with filing and maintenance of ISMT administration records in an orderly and user-friendly system.
  • Engage positively in team meetings and supervision sessions as required by the Service Manager.
  • Support the Service by ensuring all tasks are covered and undertaken to a high standard.
  • Alert the Line Manager and Service Manager to any significant risks or problems arising while managing and monitoring the services carried out.
  • Take on other reasonable tasks and responsibilities as deemed appropriate by line management

Working as part of a team of 14 you will be reporting to the Service Managers. This is a part time role of 28 hours and can be flexible on the days of work with a recommended start time of 8am.

You will be recording data onto a national data base system. You will be based on the wing but no one to one interaction with the Prisoners. You will be working with other stakeholders inside and outside of the organisation.

All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.

Checks will require you to provide information on the below:

  • Yourself (personal information, financial information, police information, criminal history)
  • Your family (parents, parents’ partners, siblings, partner(s), children)
  • Co-residents
  • Associations that may cause a conflict of interest with your role or the prison service.
  • Background checks across police information systems on you, your family and other associates
  • Credit reference checks
  • Social media and Open-Source checks (these are checks on content about you that\'s publicly available on the internet to ensure there\'s nothing linked to you that could undermine public trust and confidence in the prison service)
  • Other government and overseas agency or police checks.

The Ideal Candidate

We are looking for an organised individual who can work on own their own initiative who have great attention to detail and can work towards deadlines and targets.

Please see below a list of skills and experience also needed for this role;

  • An intermediate to advanced certification or demonstrable experience in Microsoft packages.
  • A minimum of one years’ experience of providing administrative support within a large team, demonstrating ability to work in a pressured environment.
  • Experience of accurately collating statistical information, with an attention to detail and report writing.
  • Experience of developing, implementing or maintaining large databases and managing administrative tasks associated with them.
  • Willingness to develop an understanding of the aims of Forward and support the organisations ethos.
  • Previous experience of working within a confidential and/or secure environment.
  • Excellent organisational skills.
  • Ability to effectively manage a varied workload whilst working to deadlines and targets.
  • Excellent written and verbal communication skills, with the ability to deal with people of all levels and to work on own initiative in preparing correspondence.
  • Experience of working closely with senior managers and remote management

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

  • Flexible working
  • Training and development opportunities
  • Simply Health Cashback Scheme (optional)
  • Season Ticket Loan Scheme
  • Cycle to work scheme
  • Crisis Loan Scheme
  • Electric Car Scheme
  • 3 x Wellbeing Days (pro rata\'d for part time employees)
  • Access to Blue Light Card
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
  • Death in Service Payment (2x annual salary)
  • Critical Illness Insurance (subject to qualifying criteria)

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here .


Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

Administrator - HMP Chelmsford - Chelmsford employer: The Forward Trust

At Forward Trust, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment at HMP Chelmsford. Our commitment to employee wellbeing is reflected in our generous benefits package, including training and development opportunities, wellbeing days, and a contributory pension scheme. Join us in making a meaningful impact while enjoying a culture that values diversity and personal growth.

The Forward Trust

Contact Details:

The Forward Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Administrator - HMP Chelmsford - Chelmsford

Tip Number 1

Familiarise yourself with the specific responsibilities of the Administrator role at HMP Chelmsford. Understanding the nuances of working in a prison environment and the importance of data accuracy will help you demonstrate your suitability during any discussions.

Tip Number 2

Network with current or former employees of The Forward Trust or similar organisations. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.

Tip Number 3

Highlight your experience with Microsoft packages and database management in conversations. Being able to discuss specific examples of how you've used these skills effectively in previous roles will set you apart from other candidates.

Tip Number 4

Prepare to discuss your ability to work independently and manage a varied workload. Think of examples where you've successfully met deadlines under pressure, as this is crucial for the role at HMP Chelmsford.

We think you need these skills to ace Administrator - HMP Chelmsford - Chelmsford

Organisational Skills
Attention to Detail
Time Management
Data Validation
Microsoft Office Suite (Intermediate to Advanced)
Statistical Information Collation
Report Writing

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Administrator position at HMP Chelmsford. Tailor your application to highlight how your skills and experiences align with these specific needs.

Highlight Relevant Experience:Emphasise your administrative experience, particularly in a pressured environment. Mention any experience you have with data management, report writing, and working within a confidential setting, as these are crucial for this role.

Showcase Your Skills:Make sure to detail your proficiency in Microsoft packages and your organisational skills. Provide examples of how you've effectively managed workloads and met deadlines in previous roles.

Craft a Strong Cover Letter:Write a compelling cover letter that not only introduces yourself but also explains why you're passionate about the role and the mission of The Forward Trust. Use this opportunity to convey your understanding of their work and how you can contribute.

How to prepare for a job interview at The Forward Trust

Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of the Administrator role at HMP Chelmsford. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as data validation and administrative support.

Showcase Your Organisational Skills

Since the role requires excellent organisational skills, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to work independently and meet deadlines, as this is crucial for the position.

Familiarise Yourself with Confidentiality Protocols

Given the sensitive nature of working in a prison environment, it's important to demonstrate your understanding of confidentiality and data protection. Be ready to discuss any previous experience you have in maintaining confidentiality in your work.

Prepare Questions for the Interviewers

Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers about the team dynamics, the challenges faced in the role, and the organisation's ethos. This shows your genuine interest in the position and helps you assess if it's the right fit for you.