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- Tasks: Lead a team in forecasting and planning to optimise resources and improve operations.
- Company: Join Severn Trent Water, a top UK employer committed to employee engagement and inclusivity.
- Benefits: Enjoy 28 days holiday, flexible working, and award-winning training opportunities.
- Why this job: Make a positive impact on the environment while developing your career in a supportive team.
- Qualifications: Extensive experience in resource planning and advanced skills in Excel and PowerBI required.
- Other info: Dynamic workplace culture with high employee engagement and growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Published on 11 December 2025
We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
Do you excel in implementing best-in-class planning methodologies and processes, managing change, and influencing senior stakeholders to drive operational improvements? If so, then our Forecasting & Planning Manager role could be perfect for you.
As the Forecasting & Planning Manager, you’ll lead and develop a team of experts in Forecasting and Planning, while also being a technical authority in creating Forecasting and Capacity Models. Partnering with Field Operations teams, you’ll ensure we have the right resource capacity to deliver exceptional service to our customers.
- Own the Demand & Capacity Planning Process: Engage with stakeholders and business partners on all things workforce planning
- Review & Analyse Performance: Identify risks and opportunities through insight and root cause analysis
- Tactical Planning: Manage the 1-week to 28-day planning cycle, optimising resources and highlighting key risks
- Lead the team to analyse process, demand, capacity and present recommendations for risk mitigation
Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you’ll usually find us in the office, but working from home is supported, when you need it.
First and foremost, we expect you to have extensive experience in resource planning, particularly in forecasting and capacity planning, ideally within a field operations environment or similar.
We are looking for someone with advanced skills in Microsoft Excel, PowerPoint, PowerBI and workforce management software.
We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you’ll contribute to the environment and community too. 28 days holiday +
Demand & Planning Manager employer: The Forum
Contact Detail:
The Forum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand & Planning Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Severn Trent Water on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Forecasting & Planning Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your forecasting and capacity planning knowledge. Be ready to discuss specific methodologies you've implemented in the past and how they led to operational improvements. We want to see your expertise shine!
✨Tip Number 3
Showcase your analytical skills! During interviews, be prepared to present examples of how you've identified risks and opportunities through insight and root cause analysis. This will demonstrate your ability to review and analyse performance effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a positive impact on the environment and communities.
We think you need these skills to ace Demand & Planning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Forecasting & Planning Manager. Highlight your experience in resource planning and any relevant skills in forecasting and capacity planning. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at Severn Trent Water. Let us know how you can make a positive impact on our communities.
Showcase Your Technical Skills: Don’t forget to mention your advanced skills in Microsoft Excel, PowerPoint, PowerBI, and any workforce management software. We’re looking for someone who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at The Forum
✨Know Your Numbers
As a Demand & Planning Manager, you'll need to showcase your expertise in forecasting and capacity planning. Brush up on relevant metrics and be ready to discuss how you've used data to drive operational improvements in past roles. Bring examples of your work with Excel, PowerBI, or any workforce management software to the table.
✨Engage Stakeholders
This role involves influencing senior stakeholders, so prepare to demonstrate your communication skills. Think of specific instances where you successfully engaged with stakeholders to implement changes or improve processes. Practise articulating these experiences clearly and confidently.
✨Tactical Planning Insights
Familiarise yourself with tactical planning cycles, especially the 1-week to 28-day planning process mentioned in the job description. Be ready to discuss how you would optimise resources during this cycle and highlight potential risks. Showing that you understand the nuances of tactical planning will set you apart.
✨Cultural Fit Matters
Severn Trent Water values employee engagement and inclusivity, so be prepared to discuss how you align with their culture. Share your thoughts on teamwork, flexibility, and how you contribute to a positive workplace environment. This will show that you're not just a fit for the role, but also for the company ethos.
