At a Glance
- Tasks: Drive growth by acquiring new Chinese restaurants and managing your own sales pipeline.
- Company: Join TheFork, a leading restaurant booking platform in Europe with a vibrant culture.
- Benefits: Enjoy competitive salary, uncapped commission, and lifestyle benefits for a balanced life.
- Other info: Be part of a diverse team across 11 countries, fostering inclusivity and growth.
- Why this job: Make a real impact in the restaurant industry while working with a passionate team.
- Qualifications: Fluent in Mandarin and English, with 4+ years of sales experience.
The predicted salary is between 35000 - 42000 £ per year.
Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favourite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. In the UK, we operate in one of the most competitive and fast-paced restaurant markets, where success requires strong execution, resilience, and commercial drive. We are looking for a Mandarin-speaking Key Account Manager to focus on the Chinese restaurant market across key UK areas. This is a target-driven new business role, focused on acquiring high-potential independent restaurants, groups, and strategic accounts in the Chinese sector.
You will take full ownership of your territory, build a strong self-generated pipeline, and lead negotiations end to end within one of the UK’s most dynamic and influential hospitality communities. This is a field-based role (approx. 70% of your time). Your day-to-day will include:
- Prospecting and acquiring new restaurants, with a strong focus on Chinese and wider Asian restaurants in key UK locations
- Generating your own pipeline through cold calls, walk‑ins, referrals, networking, and local market mapping
- Conducting in-person meetings and product demos to present TheFork’s B2C and B2B value proposition
- Managing your own pipeline from first contact to negotiation and closing
- Adapting your schedule to restaurant availability, including occasional evening meetings
- Sharing market insights with the wider sales team to improve our approach to the Asian restaurant segment
What success looks like:
First 60 days- Quick ramp up on the sales pitch and product knowledge (both B2C and B2B)
- Create a strong pipeline of qualified opportunities
- Demonstrate consistent daily activity across calls, visits, meetings, and follow-ups
- Close your first 10+ deals independently
- Reach full productivity on quarterly acquisition targets
- Manage your territory independently and proactively
- Consistently generate new business through your own pipeline
- Deliver strong weekly activity levels, including around 10 meetings per week and 30+ new opportunities created monthly
- Become a key internal reference point for the Chinese and wider Asian restaurant segment in your territory
Who you are:
You must meet these essential qualifications:
- Fluent in Mandarin and English - both spoken and written
- 4+ years of experience in sales, ideally in B2B, field sales, hospitality tech, food service, or restaurant-related environments
- Proven ability to prospect, manage a pipeline, negotiate, and close deals independently
- Strong commercial mindset with the ability to influence and negotiate effectively
- Resilience, with a positive and proactive attitude towards working in a target-driven environment
- Strong organisational skills, with the ability to manage priorities effectively in a fast-paced setting
You can impress us with:
- Previous experience selling to Asian-owned businesses
- A strong local network within the Chinese or wider Asian hospitality community
- A genuine passion for hospitality, with an interest in digital products and technology
- Energy, consistency, and determination when facing challenges or rejection
- A competitive mindset and ambition to exceed targets
- Genuine passion for restaurants, food culture, and hospitality
- Interest in digital products, restaurant technology, and marketplace platforms
- Confidence using digital tools, including Google Workspace; CRM experience is a plus
What we offer you:
- Competitive fixed salary and uncapped commission
- Lunch vouchers available
- 3 working days per week (delivered to the office only)
- International teams and a multicultural environment spanning 11 offices across Europe
- Highly inclusive working environment
- Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
- Continuous learning and development programs
- Free access to the Calm app to help you build resilience wherever you are in your mental health journey
- Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
- Life & Disability Insurance at no cost to the employee
- Amazing offices with dining, a coffee point on each floor, and leisure area
We believe that we are better together, and we welcome you for who you are. We endeavour to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.
Key Account Manager (Chinese speaking) employer: The Fork
TheFork is an exceptional employer that champions a dynamic and inclusive work culture, offering Senior Field Sales Executives the opportunity to thrive in a fast-paced environment. With a focus on employee growth and development, you can expect uncapped commission and the flexibility to manage your own territory in East London, making it a rewarding place for ambitious sales professionals looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager (Chinese speaking)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to The Fork as a field sales pro!
✨Scout Out the Competition
Research potential competitors for The Fork and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up The Fork’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Key Account Manager (Chinese speaking)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at The Fork, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at The Fork, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at The Fork.
How to prepare for a job interview at The Fork
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that The Fork offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in The Fork but also helps you get a feel for whether you’d thrive in that environment.
