At a Glance
- Tasks: Join us as a casual F&B Assistant, ensuring guests have an unforgettable dining experience.
- Company: The Forge is a top restaurant in Chester, known for its sustainable British cuisine and exceptional service.
- Benefits: Enjoy discounted stays, 50% off meals, flexible shifts, and a fully funded apprenticeship programme.
- Other info: Flexible contracts available; perfect for students or anyone seeking a casual role.
- Why this job: Be part of a vibrant team, connect with customers, and develop your skills in a fast-paced environment.
- Qualifications: No specific qualifications required, just a passion for food and excellent customer service skills.
Situated in the heart of this historic Roman town, The Forge Restaurant is one of Chester's best restaurants with delicious food and unrivalled service. With a passion for wild, sustainable British ingredients and a love of simple cooking over fire and charcoal The Forge has its kitchen front and centre in the middle of this lovely, and elegant space.
We bring a traditional approach to contemporary British cooking. Marrying the refinement of century old techniques with the very best local ingredients, The Forge brings to life the flavours, textures and aromas of the lands that surround us and always with the customer at the heart.
The Role:
Are you passionate about food and drink? Do you have a knack for making sure every guest has an unforgettable experience? Well, we want YOU to join our team as a casual Food & Beverage Assistant!
You'll be at the heart of our bars and restaurants, delivering efficient yet relaxed service that will leave our guests raving. You'll be the star of the show, leading by example in all that you do. From making sure food and drinks are served smoothly to keeping the bar and restaurant areas clean and tidy, you'll take pride in every aspect of your work.
The Ideal Candidate:
Are you a foodie at heart with a knack for making every meal an unforgettable experience? Do you thrive in a fast-paced environment and enjoy connecting with customers on a personal level? If so, we want YOU to join our team as a Food & Beverage Assistant on a casual basis!
We're not just looking for someone who can serve up a mean dish - we need a true superstar who can charm our guests with their warmth and willingness to go above and beyond. From recommending the perfect wine pairing to remembering that extra side of fries, attention to detail is key in delivering first-rate service.
All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
- 50% off your bill when you dine in one of our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
- Referral schemes for referring your friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
- Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
- Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
- Employee Assistance Programme - free, confidential advice available 24/7 to you.
- An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
F&b Assistant (casual) - Chester employer: The Forge
The Forge Restaurant in Chester is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. With benefits like heavily discounted staff rates, a fully funded apprenticeship programme, and flexible shift patterns, we ensure our team members thrive both personally and professionally while delivering unforgettable dining experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&b Assistant (casual) - Chester
✨Tip Number 1
Familiarise yourself with The Forge's menu and the types of dishes they serve. Being knowledgeable about their offerings will help you engage with customers and make recommendations, showcasing your passion for food and drink.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a restaurant setting. Focus on being warm and approachable, as this is key to creating an unforgettable experience for guests.
✨Tip Number 3
Research the importance of sustainability in the food industry, especially regarding British ingredients. This knowledge will not only impress during interviews but also align with The Forge's values.
✨Tip Number 4
Be prepared to discuss your ability to thrive in a fast-paced environment. Think of examples from past experiences where you've successfully managed multiple tasks while maintaining high service standards.
We think you need these skills to ace F&b Assistant (casual) - Chester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the F&B Assistant role entails. Highlight your passion for food and drink, as well as your ability to create memorable experiences for guests.
Tailor Your CV:Make sure your CV reflects relevant experience in the food and beverage industry. Emphasise any customer service roles you've had and showcase your ability to thrive in fast-paced environments.
Craft a Personal Cover Letter:Write a cover letter that expresses your enthusiasm for the position. Mention specific skills that align with the job requirements, such as attention to detail and a friendly disposition towards customers.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Forge
✨Show Your Passion for Food and Drink
Make sure to express your enthusiasm for food and beverage during the interview. Share any personal experiences or stories that highlight your love for culinary arts, as this role is all about creating unforgettable dining experiences.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. The interviewers will be looking for candidates who can connect with guests and ensure they have a memorable experience, so be ready to showcase your interpersonal skills.
✨Highlight Attention to Detail
Since attention to detail is key in delivering first-rate service, think of specific instances where you went above and beyond to ensure everything was perfect. Whether it’s remembering a guest's favourite drink or ensuring the dining area is spotless, these examples will impress your interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the restaurant and its approach to food and service. This shows your genuine interest in the role and helps you understand if it's the right fit for you. Questions about their sourcing of ingredients or their customer service philosophy can be great conversation starters.
