Safety Compliance Manager in Stansted Mountfitchet

Reporting to the General Manager and the Accountable Manager, the Safety, Quality & Compliance Monitoring Manager is responsible for establishing and maintaining the safety management system, and the quality & compliance monitoring systems (collectively known as “the management system”) in an aircraft maintenance environment in accordance with the requirements of the CAA and various National Regulatory bodies regarding the maintenance approvals the company holds. The SQCMM is also responsible for the safety management and compliance monitoring systems of the FBO operation as defined in the IS-BAH standard.

Reporting Lines

• The SQCMM reports to the General Manager and the Accountable Manager.
• Deputed By: Quality Engineer (Quality & Compliance Monitoring) & Safety Officer/Engineer (Safety)

Accountability

Accountable for maintaining the management system in accordance with company processes and procedures.

Main Responsibilities and Duties

Quality Management:

• Establish regular meetings with the AM to appraise the effectiveness of the quality system.
• Lead and oversee all Quality System Audits in accordance with all applicable regulation standards.
• Oversee the management of all non-conformities, gathering the corrective and/or preventative data to support the necessary improvement requirements.
• Oversee and manage the development, documentation and implementation of in-house quality processes and procedures, standards, and specifications.
• Drive and act as a catalyst for change and continuous improvement in performance and quality across the business.
• Manage all requirements and controls for Part 145 certifying staff and applicable support staff individual authorizations.
• Maintain records of competency assessments, training and experience of all personnel.
• Manage notifications to the competent authorities, as per all applicable regulatory requirements.
• Manage the quality assurance team resources, including the setting of objectives, development, and completion of annual performance reviews.
• Implement a quality audit programme in which compliance with all maintenance procedures is reviewed at regular intervals.
• Bring any observed non‑compliances or poor standards to the attention of the person concerned via his/her manager.
• Follow up and close any non‑conformance.
• Monitor the amendment of the organisation’s procedures and standard practices and their compliance with the current revision of Part‑145.
• Submit the MOE and any associated amendments to the competent authority for approval.
• Assess providers of materials, standard parts, components, and contracted organisations for satisfactory product quality.
• Assess subcontractors working under the quality system.
• Coordinate action on airworthiness occurrences and initiate any necessary further investigation and follow‑up activity.
• Establish feedback from maintenance incidents/issues and feed this back into the continuation training programme.
• Accept temporary or occasional base maintenance tasks performed by a line maintenance organisation.
• Notify the competent authority of maintenance activities conducted outside the approved locations.
• Define the human factors principles to be implemented within the organisation.
• Monitor the organisations compliance with applicable regulations and maintain close liaison with the regulatory authorities.

Safety Management:

• Facilitate hazard identification, risk assessment and management.
• Monitor the implementation of actions taken to mitigate risks.
• Oversee and manage the development, documentation and implementation of in-house safety processes and procedures, standards, and specifications.
• Provide periodic reports on safety performance to the safety review board.
• Ensure the maintenance of safety management documentation.
• Ensure that there is safety training available, and that it meets acceptable standards.
• Provide advice on safety matters.
• Ensure the initiation and follow‑up of internal occurrence investigations.

Authorities:

• Must be acceptable to the CAA / EASA as a Form‑4 postholder.
• Shall have direct access to the AM on matters concerning the quality system.
• Must have a commitment to developing and driving a just and safety focused culture in the organisation.

Required Skills and Experience

• Must have an in‑depth knowledge of current airworthiness regulations.
• Demonstrable interpersonal and leadership skills.
• Qualified auditor with recognised training in auditing techniques.
• Good organisational and analytical ability.
• Understanding of Quality Management Software.
• Understanding of Safety/Compliance Management Software.
• Fluent in Microsoft Office based programs.

Other Specifications

• Able to plan and prioritise effectively.
• Excellent communication skills (written and verbal).
• Able to demonstrate due diligence and highest level of integrity.
• Able to work on own initiative.
• Able to effectively demonstrate problem solving and critical thinking skills.
• Willing and able to collaborate as a team.
• Maintain strict confidentiality of personal and sensitive company data.
• Attend and pass successfully all mandatory trainings & assessments according to the area of activity.

Statement

I confirm that I have read and understand the requirements and responsibilities of my role and agree to adhere to them. If there is anything I do not understand I am aware that I should raise this with my line Manager.