QHSE/Compliance Manager in Essex, Stansted

Reporting to the General Manager and the Accountable Manager, the Safety, Quality & Compliance Monitoring Manager is responsible for establishing and maintaining the safety management system, and the quality & compliance monitoring systems (collectively known as “the management system”) in an aircraft maintenance environment in accordance with the requirements of the CAA and various National Regulatory bodies regarding the maintenance approvals the company holds. The SQCMM is also responsible for the safety management and compliance monitoring systems of the FBO operation as defined in the IS-BAH standard.

Accountability: Accountable for maintaining the management system in accordance with company processes and procedures.

Main Responsibilities and Duties:

• Quality Management:
• Establish regular meetings with the AM to appraise the effectiveness of the quality system.
• Lead and oversee all Quality System Audits in accordance with all applicable regulation standards.
• Oversee the management of all non-conformities, gathering the corrective and/or preventative data.
• Oversee and manage the development, documentation and implementation of in-house quality processes and procedures.
• Driving and acting as a catalyst for change and continuous improvement in performance and quality across the business.
• Manage all requirements and controls for Part 145 certifying staff and applicable support staff individual authorizations.
• Maintain records of competency assessments, training and experience of all personnel.
• Manage notifications to the competent authorities, as per all applicable regulatory requirements.
• Manage the quality assurance team resources, including the setting of objectives and completion of annual performance reviews.
• Responsible for implementing a quality audit programme.
• Responsible for follow up and closure of any non-conformance.
• Responsible for monitoring the amendment of the organisation’s procedures and standard practices.
• Responsible for submission of the MOE and any associated amendments, to the competent authority for approval.
• Responsible for assessing providers of materials, standard parts, components, and contracted organisations for satisfactory product quality.
• Responsible for assessing subcontractors working under the quality system.
• Responsible for co-ordinating action on airworthiness occurrences.
• Responsible for establishing feedback from maintenance incidents/issues.
• Responsible for acceptance on temporary or occasional cases base maintenance tasks.
• Responsible for the notification to the competent authority of maintenance activities conducted outside the approved locations.
• Defines the human factors principles to be implemented within the organisation.
• Monitoring the Organisations compliance with applicable regulations.
• Safety Management:
• Facilitate hazard identification, risk assessment and management.
• Monitor the implementation of actions taken to mitigate risks.
• Oversee and manage the development, documentation and implementation of in-house safety processes and procedures.
• Provide periodic reports on safety performance to the safety review board.
• Ensure the maintenance of safety management documentation.
• Ensure that there is safety training available, and that it meets acceptable standards.
• Provide advice on safety matters.
• Ensure the initiation and follow-up of internal occurrence investigations.

Authorities:

• Must be acceptable to the CAA / EASA as a Form-4 postholder.
• Shall have direct access to the AM on matters concerning the quality system.
• Must have a commitment to developing and driving a just and safety focused culture in the organisation.
• To request assistance from other departments.
• To propose additional training and procedural updates / process improvement whenever possible.

Required Skills and Experience:

• Must have an in-depth knowledge of current airworthiness regulations.
• Demonstrable interpersonal and leadership skills.
• Qualified auditor with recognised training in auditing techniques.
• Good organisational and analytical ability.
• Ideal, but not essential, holder of a Part 66 AML.
• Understanding of Quality Management Software.
• Understanding of Safety/Compliance Management Software.
• Fluent in Microsoft Office based programs.

Other Specifications:

• Able to plan and prioritise effectively.
• Excellent communication skills (written and verbal).
• Able to demonstrate due diligence and highest level of integrity.
• Able to work on own initiative.
• Able to effectively demonstrate problem solving and critical thinking skills.
• Willing and able to collaborate as a team.
• Maintain strict confidentiality of personal and sensitive company data.
• Attend and pass successfully all mandatory trainings & assessments according to the area of activity.