The Football Association (FA) is seeking a Service Product Lead to drive IT service management across product teams. You will align ITIL processes with business needs, govern core ITSM activities, and build strong relationships across technical and business units.
The role involves coordinating offshore support, delivering governance, and ensuring high-quality service transitions within a hybrid UK-based team.
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Product Service Lead: ITIL & Service Excellence in Wembley employer: The Football Association
The Football Association is an exceptional employer, offering a dynamic work environment that champions employee well-being and professional growth. With a hybrid working model and the opportunity to work at iconic locations like Wembley and St George's Park, employees benefit from a supportive culture that values collaboration and innovation, alongside comprehensive training and development opportunities.
