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- Tasks: Support FA events with admin and operational tasks, ensuring everything runs smoothly.
- Company: Join The Football Association, a leader in sports hospitality and events.
- Benefits: Enjoy free lunches, event tickets, medical cover, and generous leave.
- Other info: Flexible hybrid working model and a commitment to diversity and inclusion.
- Why this job: Be part of exciting events at Wembley and make a real impact.
- Qualifications: Experience in administration and hospitality, with strong attention to detail.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The FA are excited to be searching for a Hospitality & Protocol Coordinator to join us on a 12-month fixed‑term contract. The successful candidate will support The FA's Hospitality and Protocol team in an effective operational delivery for all FA events and provide administrative and operational support.
Responsibilities
- Provide administrative and operational support for all FA events, ensuring areas achieve the required standard as and when required.
- Issue invitations, maintain guest lists and coordinate event day operations, including ticketing, staffing and parking.
- Order gifts and event day collateral, monitor and maintain inventory.
- Oversee the preparation of all event‑day materials, including close liaison with the FA Events team to ensure everything is managed effectively.
- Lead hospitality planning for U21 fixtures on the road.
- Lead planning for partner hospitality (FA Lounge and FA Club areas) for FA games played at Wembley, and on the road.
- Raise invoice requests, purchase orders, and liaise with suppliers and contractors regarding invoicing.
- Arrange meetings and take minutes/notes when appropriate for all FA hospitality meetings and distribute accordingly.
- Undertake administrative duties as directed by the manager or nominee.
- Assist with any ad‑hoc projects when necessary.
- Execute additional tasks as required to meet the FA's changing priorities.
Qualifications
- Administration and coordination experience.
- Proficient in Microsoft Office.
- Experience working in hospitality or a client‑facing role.
- Professional and discreet.
- Highly detail‑oriented with strong accuracy skills.
- Strong capability to prioritise and balance work across a range of games simultaneously.
- Completion of a DBS check as required by the role.
Beneficial to have
- Understanding of Proactis.
- Experience of working in sports events.
- Experience of working with VIPs.
Benefits
- Access to event day tickets at Wembley Stadium and other internal events throughout the season.
- Free, nutritious lunches at Wembley Stadium and St George’s Park.
- Free private medical cover.
- A contributory pension scheme.
- Additional “Thank You” day’s leave, volunteering days and 25 days of annual leave (on a full‑time, permanent contract).
- A hybrid working model which offers greater flexibility.
The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer.
Hospitality & Protocol Coordinator in London employer: The Football Association
Contact Detail:
The Football Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality & Protocol Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and events industry, especially those connected to The FA. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or attend events, be ready to talk about your experience in administration and coordination. Make it clear how you can add value to their team.
✨Tip Number 3
Be proactive! If you see an event coming up, offer to help out or volunteer. This not only gives you hands-on experience but also shows your commitment to the field and helps you build connections.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are key in the hospitality sector.
We think you need these skills to ace Hospitality & Protocol Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hospitality & Protocol Coordinator role. Highlight your relevant experience in administration and coordination, especially in hospitality or client-facing roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to The FA's events. Be sure to mention any experience with VIPs or sports events, as that’ll catch our eye.
Show Off Your Attention to Detail: Since this role requires strong accuracy skills, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their work neatly and professionally, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The FA!
How to prepare for a job interview at The Football Association
✨Know Your Events
Familiarise yourself with The FA's recent events and hospitality initiatives. Being able to discuss specific events and how you would enhance the guest experience will show your genuine interest and understanding of the role.
✨Showcase Your Coordination Skills
Prepare examples from your past experiences where you've successfully coordinated events or managed multiple tasks simultaneously. Highlight your attention to detail and how you prioritised tasks to meet deadlines.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing VIP guests or dealing with last-minute changes. Think through potential scenarios in advance and have clear, structured responses ready.
✨Demonstrate Your Professionalism
Since this role involves working closely with clients and VIPs, it's crucial to convey professionalism throughout the interview. Dress appropriately, communicate clearly, and be prepared to discuss how you maintain discretion in a hospitality setting.