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- Tasks: Support FA events with admin and operational tasks, ensuring everything runs smoothly.
- Company: Join the FA, a leading organisation in sports hospitality and events.
- Benefits: Competitive salary, free lunches, event tickets, and hybrid working options.
- Other info: Unique office spaces and opportunities for personal growth in a dynamic environment.
- Why this job: Be part of exciting events at iconic Wembley Stadium and develop your career.
- Qualifications: Experience in administration and hospitality, with strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
The FA is looking for a Hospitality & Protocol Coordinator for a 12‑month fixed‑term contract. The successful candidate will support the Hospitality and Protocol team in effectively delivering operational support for all FA events.
Responsibilities
- Provide administrative and operational support for all FA events, ensuring areas and support areas meet the required standard as needed.
- Issue invitations, maintain guest lists and coordinate day‑of event operations including ticketing, staffing and parking.
- Order gifts and event‑day collateral, monitor and maintain inventory.
- Prepare all event‑day materials and liaise closely with the FA Events team to ensure effective management.
- Plan and lead hospitality for U21 fixtures on the road.
- Plan partner hospitality (FA Lounge and FA Club areas) for FA games played at Wembley and on the road.
- Raise invoices, purchase orders and liaise with suppliers and contractors regarding invoicing.
- Arrange meetings, take minutes and distribute notes for all FA hospitality meetings.
- Undertake administrative duties as directed by the manager or nominee.
- Assist with ad‑hoc projects when necessary and perform other tasks to meet changing priorities.
- Comply with all company policies and procedures to maintain high standards of health, safety and wellbeing.
- Obtain the required DBS check in line with legislation and government guidance.
Qualifications
- Administration and coordination experience.
- Proficient in Microsoft Office.
- Experience in hospitality or a client‑facing role.
- Professional and discreet.
- Highly detail‑oriented with strong accuracy skills.
- Strong ability to prioritise and balance work across a range of games simultaneously.
Desirable
- Understanding of Proactis.
- Experience working in sports events.
- Experience working with VIPs.
Benefits
- We are committed to ensuring everyone can flourish in their roles. You will work from unique office spaces under the iconic Wembley National Stadium and have access to a world‑class Elite Performance Centre at St. George's Park in Staffordshire.
- Competitive salary and opportunities to develop and grow in your role.
- Access to event‑day tickets at Wembley Stadium and a range of internal events throughout the season.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- Additional 'Thank You' day's leave, volunteering days and 25 days of annual leave (based on a full‑time, permanent contract).
- A hybrid working model offering greater flexibility.
We welcome applications from everyone and are proud to be an equal opportunities employer. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check in line with legislation and government guidance.
Hospitality & Protocol Coordinator - 12M FTC in London employer: The Football Association
Contact Detail:
The Football Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality & Protocol Coordinator - 12M FTC in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and events industry. Attend relevant events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous event coordination experiences. Include photos, guest lists, and any feedback you received. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Be proactive! If you see a job that interests you, apply through our website and follow up with a friendly email. Express your enthusiasm for the role and mention how your skills align with their needs. A little initiative goes a long way!
✨Tip Number 4
Prepare for interviews by researching the FA and its events. Familiarise yourself with their recent activities and think about how you can contribute to their success. Being knowledgeable shows you're genuinely interested and ready to hit the ground running!
We think you need these skills to ace Hospitality & Protocol Coordinator - 12M FTC in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hospitality & Protocol Coordinator role. Highlight your relevant experience in administration and coordination, especially in hospitality or client-facing roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any experience with events or working with VIPs, as that’s a big plus for us.
Show Off Your Attention to Detail: In the hospitality world, details matter! When filling out your application, make sure everything is accurate and well-presented. We love candidates who are detail-oriented, so double-check for typos and formatting issues before hitting send.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Football Association
✨Know Your Events
Familiarise yourself with the FA's past events and hospitality practices. This will not only show your interest but also help you discuss how you can contribute to their future events.
✨Showcase Your Coordination Skills
Prepare examples from your previous roles where you successfully managed multiple tasks or events simultaneously. Highlight your attention to detail and ability to prioritise effectively.
✨Be Ready for Client-Facing Scenarios
Since this role involves working with VIPs and guests, think of scenarios where you've provided excellent customer service. Be prepared to discuss how you handle challenging situations with professionalism and discretion.
✨Understand the Tools of the Trade
Brush up on your Microsoft Office skills and any relevant software like Proactis. Being able to demonstrate your proficiency in these tools will give you an edge in the interview.