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- Tasks: Maximise revenue by building relationships and selling premium hospitality experiences.
- Company: Join the prestigious Experiences By Wembley team at The FA.
- Benefits: Enjoy competitive salary, free lunches, event tickets, and flexible working.
- Why this job: Be part of an iconic venue and make lasting connections in the hospitality industry.
- Qualifications: Sales experience, excellent communication skills, and a passion for customer service.
- Other info: Work in a dynamic environment with opportunities for mentorship and career growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven sales professional with a passion for building lasting relationships? The FA is seeking a dynamic Hospitality Sales Executive to join our prestigious Experiences By Wembley Hospitality team. In this role, you will be responsible for maximising revenue across all Experiences By Wembley products by cultivating strong connections with current and prospective members. You will play a key part in identifying new business opportunities and delivering exceptional service to our valued clientele. We are seeking candidates with a strong desire to develop their career in the industry, with comprehensive mentorship provided.
What will you be doing?
- Responsible for delivering against challenging sales targets to grow revenue for the business by selling a premium range of Experiences By Wembley products to corporate and individual clients.
- Identify new business opportunities through all routes to market and proactively follow and close leads to generate sales.
- Ensure existing and potential Experiences By Wembley members receive a consistently excellent level of customer service in all interactions.
- Develop and maintain key relationships and keep accurate records of customer interactions and relevant information using the CRM system, ensuring compliance with GDPR at all times.
- Understand all Experiences By Wembley products and intuitively know how to position them accurately depending on the customer profile.
- Able to use and interrogate data to assist in the decision-making process, ensuring sound judgment is exercised at all times.
- Actively participate and collaborate with colleagues in weekly sales meetings to identify areas for improvement and create knowledge-sharing opportunities.
- Attend event day and Connections events and other sales-related networking opportunities as and when required.
- Work collaboratively with colleagues in the Experiences By Wembley team, along with internal colleagues and stakeholders, with a common aim to provide the best possible experience for Experiences By Wembley customers.
- Execute additional tasks as required to meet The FA Group's changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety, and well-being can be maintained.
What are we looking for?
Essential for the role:
- Proven experience and success in a sales environment.
- Ambitious and driven to exceed sales targets and deliver performance beyond targets.
- Excellent communication, networking and influencing skills with a clear, purposeful, and professional approach.
- Resilient and tenacious with the ability to work well in a fast-paced sales environment.
- Excellent time management, organisational and follow-up skills.
- High level of numeracy.
- Willingness to work as part of a team.
- Committed to actively contributing and building an inclusive culture in your role and day-to-day behaviours.
Beneficial to have:
- Relevant university degree.
- Face-to-face and phone sales experience.
- Experience in sports, events or corporate hospitality sales environments.
- Skilled in Microsoft 365 software, including Excel, Word, PowerPoint and Outlook.
Location and working arrangements
The successful applicant will be required to be on-site at Wembley Stadium a minimum of 3-4 days per week, as well as event days.
What’s in it for you?
We are committed to ensuring everyone can flourish in their roles. We offer unique office spaces under the arch of the iconic Wembley National Stadium and access to world-class facilities including the Elite Performance Centre, St. George's Park in Staffordshire. We offer a competitive salary and a range of benefits, including:
- Access to event day tickets at Wembley Stadium, plus regular internal events during the season.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days, and 25 days annual leave (based on a full-time, permanent contract).
- A hybrid working model offering greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page.
We are a diverse workplace and actively promote inclusion and diversity. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check, with level determined by the role and in line with legislation and government guidance.
Hospitality Sales Executive employer: The Football Association
Contact Detail:
The Football Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Sales Executive
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the hospitality sector. Building relationships can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for sales! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your success stories and how you’ve exceeded targets in the past.
✨Tip Number 3
Be prepared for interviews by knowing the ins and outs of the Experiences By Wembley products. This will help you position them effectively during discussions and show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It keeps you on their radar and shows you’re genuinely interested in the opportunity.
We think you need these skills to ace Hospitality Sales Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sales and hospitality shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about building relationships and delivering exceptional service.
Tailor Your CV: Make sure your CV highlights relevant experience in sales, especially in hospitality or events. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The Football Association
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of all Experiences By Wembley products. Be ready to discuss how you would position these products based on different customer profiles. This shows your enthusiasm and readiness to hit the ground running.
✨Showcase Your Sales Success
Prepare specific examples of your past sales achievements. Highlight how you exceeded targets and built strong relationships with clients. Use metrics where possible to quantify your success, as this will demonstrate your capability in a sales environment.
✨Demonstrate Excellent Communication Skills
Since this role requires strong communication and networking skills, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you come across as professional and engaging.
✨Be Ready to Discuss Data Usage
Familiarise yourself with how to use data in decision-making processes. Be prepared to discuss how you've used data in previous roles to identify opportunities or improve sales strategies. This will show that you can think critically and make informed decisions.
