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- Tasks: Deliver bespoke coaching sessions and provide outstanding customer service at St George's Park.
- Company: Join The Football Association, a world-renowned sports organisation committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, flexible hours, and the chance to work in a dynamic environment.
- Why this job: Be part of a team that values people and promotes a positive impact in football.
- Qualifications: Must have a UEFA 'B' Licence, current DBS certification, and experience in professional settings.
- Other info: Flexible availability required for weekdays, weekends, and evenings; equal opportunities employer.
Organisation: The Football Association
Salary: Competitive
Location: Burton-Upon-Trent
Contract type: Fixed Term (Part time)
Closing date: 7 July 2025
Are you interested in working for an organisation that truly values its people? The FA are looking to recruit 3x Experience Coaches (casual role) to work within the Operations Team at St George's Park (SGP), Burton-Upon-Trent to deliver our hugely popular experience packages. The role will involve delivering a bespoke coaching session, in line with our England “winning teams” technical programme while providing an outstanding experience to external clients booking activities at St. George's Park. The successful candidates will be tasked to provide a high level of coaching and customer service to include the delivery of facility tours. You will also be asked from time to time to be available to support other events including FA partnership days.
What You'll Need?
- Essential for the role:
- Minimum UEFA ‘B' Licence (up to date)
- Current DBS certification (Enhanced)
- Experience of working in professional academy settings
- Emergency First Aid in Football (EFAiF)
- FA Youth Award
- UEFA A Licence
- Advanced Youth Award
- UKSCA or equivalent accreditation
What's in it for you?
This is a casual role based at St. George's Park, Burton on Trent that can offer an exciting and challenging role within a changing, dynamic and world-renowned sports organisation. Attractive benefits and a competitive salary for the right candidate.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidelines.
How to apply: Apply here
Experience Coach - Casual employer: The Football Association
Contact Detail:
The Football Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Coach - Casual
✨Tip Number 1
Make sure to highlight your coaching experience, especially in professional academy settings. The FA values candidates who can demonstrate a strong background in delivering high-quality coaching sessions.
✨Tip Number 2
Familiarise yourself with the England 'winning teams' technical programme. Understanding their approach will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 3
Be prepared to discuss your flexibility and availability. Since the role requires working across various days and times, showcasing your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of the FA if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Experience Coach - Casual
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Experience Coach position. Tailor your application to highlight how your skills and experiences align with what The Football Association is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your UEFA 'B' Licence, current DBS certification, and any other relevant qualifications in your CV and cover letter. Mention your experience in professional academy settings and any additional coaching awards you possess.
Showcase Your Customer Service Skills: Since the role involves delivering an outstanding experience to clients, include examples of your customer service experience in your application. Highlight situations where you provided exceptional service or resolved issues effectively.
Be Flexible: The job requires flexibility in working hours. In your application, express your willingness to work across weekdays, weekends, and evenings. This shows that you are committed and ready to meet the demands of the role.
How to prepare for a job interview at The Football Association
✨Showcase Your Coaching Experience
Make sure to highlight your coaching qualifications, especially your UEFA 'B' Licence and any relevant experience in professional academy settings. Be prepared to discuss specific coaching scenarios where you delivered successful sessions.
✨Demonstrate Customer Service Skills
Since the role involves providing an outstanding experience to clients, be ready to share examples of how you've excelled in customer service. Think about times when you went above and beyond to ensure a positive experience for participants.
✨Be Flexible and Adaptable
The job requires flexibility across various days and times. During the interview, express your willingness to adapt to different schedules and support other events as needed. This shows your commitment to the role and the organisation.
✨Emphasise Teamwork and Collaboration
Working within the Operations Team means you'll need to collaborate effectively with others. Share experiences that demonstrate your ability to work well in a team, particularly in high-pressure situations or during events.
