At a Glance
- Tasks: Enhance visitor experiences at Wembley Stadium and manage a dynamic team.
- Company: The Football Association, a leader in sports engagement.
- Benefits: Free lunches, contributory pension scheme, and more perks.
- Other info: Hybrid role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact on customer experiences.
- Qualifications: Strong problem-solving skills, CRM knowledge, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
The Football Association is seeking a customer-focused professional to enhance visitor experiences at Wembley Stadium.
In this role, you will support customer engagement operations and manage a team to ensure high standards.
The ideal candidate will excel in problem-solving, understand CRM systems, and possess strong communication skills.
Enjoy benefits like free lunches, a contributory pension scheme, and more.
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We think you need these skills to ace Customer Engagement Lead - Events & Experience (Hybrid)
Customer Engagement
Problem-Solving Skills
CRM Systems
Communication Skills
Team Management
Visitor Experience Enhancement
Operational Support
