At a Glance
- Tasks: Ensure safety and customer-friendly environment during events at Wembley Stadium.
- Company: Join The FA, the heart of English football, promoting inclusion and diversity.
- Benefits: Competitive pay, unique workspaces, and opportunities for personal growth.
- Other info: Casual role with late evenings and weekends; hearing protection provided during concerts.
- Why this job: Be part of iconic events, develop skills, and contribute to a safe atmosphere.
- Qualifications: Must be working towards Level 2 Certificate in Spectator Safety; strong communication and conflict management skills required.
You will be responsible for ensuring that a safe, secure and customer-friendly environment is maintained in their designated area at all times during events at Wembley Stadium. What You\'ll Do?
- To ensure the safety and welfare of all spectators.
- To be able to understand verbal and written instructions and communicate clearly with spectators.
- To be smartly dressed, appearance should be tidy, and they should always wear a high-visibility jacket or tabard appropriate to their position.
- To understand the general responsibilities towards the health, safety and welfare of all spectators, other stewards and themselves.
- To show a strong level of understanding and be inclusive at all times, ensuring the right level of care and knowledge is provided to all guests.
- Executes additional tasks as required to meet FA Group\'s changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety, and well-being can be maintained.
- As part of The FA\'s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
You must be either qualified / or working towards and complete at least the first three mandatory units of the LEVEL 2 CERTIFICATE IN SPECTATOR SAFETY (RQF) (2021). You must show evidence of this if you are invited to interview. - Strong conflict management skills.
- Ability to work as part of a team.
- Strong communication skills with wider team members and spectators.
- Ability to work calmly under pressure.
- Strong customer service skills to aid and liaise with spectators.
This role is offered on a casual basis, and those successful will need to be available for Wembley Stadium events, which will involve late evenings and weekend work. We consider the welfare of all those working at Wembley Stadium to be of the utmost importance. As part of this, and in line with our duty of care under health and safety legislation, including the Control of Noise at Work Regulations 2005, we want to ensure that all staff working as part of the Concert season are suitably protected. During this season, the Stadium Bowl becomes a designated hearing protection zone during sound checks, rehearsals and the live show. Anybody working within the Stadium bowl, therefore, could be subject to noise levels exceeding the daily limit set at 85dB(A), and by law, this means that ear protection must be provided, and it must be worn. Staff should ensure that they have been provided with hearing protection, and they have a responsibility to ensure that they are wearing this properly and at all times when they are within these hearing protection areas. What\'s in it for you? We pride ourselves in offering a competitive rate of pay as well as great opportunities to develop and grow in your role. We are committed to ensuring everyone can flourish in their roles, and by doing this, we offer top-of-the-range facilities across two core business locations. We have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English football. We are also delighted to have a world-class Elite Performance Centre, St. George\'s Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA\'s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Casual Stewards - Wembley Stadium employer: The Football Association
The Football Association is an exceptional employer, offering a dynamic work environment at the iconic Wembley Stadium, where you can contribute to creating a safe and enjoyable experience for all spectators. With a commitment to employee growth, competitive pay, and a diverse workplace culture, we ensure that every team member has the opportunity to thrive while being part of a historic venue that represents English football. Join us in fostering inclusion and safety as we work together to deliver memorable events.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Stewards - Wembley Stadium
✨Get Involved with Community Safety Events
Being part of community safety or fire prevention events is a fantastic way for us to network within the fire and emergency services sector. Whether it’s a local fire safety day, charity events, or educational workshops, these are perfect opportunities to meet professionals, showcase our passion, and even learn about potential part-time roles like the one at The Football Association.
✨Reach Out to Local Fire Stations
Why not pop into your local fire station or give them a ring? They often have insights about upcoming part-time positions or programmes. Plus, showing your enthusiasm in person can leave a lasting impression, making us more memorable when the time comes to hire for that part-time role at The Football Association.
✨Connect with Online Firefighter Communities
Join Facebook groups or forums dedicated to firefighting and emergency services. Engaging with fellow enthusiasts can lead us to hidden job opportunities in part-time positions that we might not find elsewhere. Plus, we can gather invaluable advice from those already in the field!
✨Don't Miss Out on Seasonal Opportunities
The fire and emergency service sector often has seasonal recruitment periods, especially during summer or major events. Keep an eye on local postings and make sure to submit our applications through the The Football Association website when those openings arise. Timing is everything in securing that part-time gig!
We think you need these skills to ace Casual Stewards - Wembley Stadium
Some tips for your application 🫡
Show Off Your Certifications:In the fire and emergency services field, certifications are essential. Make sure to highlight any relevant qualifications you have, like First Aid or CPR. Not only does this showcase your commitment, but it also proves you're ready to dive straight into action!
Tailor Your CV for the Role:When applying for a part-time role in fire and emergency services, it's crucial to tailor your CV. Focus on your experience with emergency response, teamwork, and decision-making skills. Use specific examples from your past roles that demonstrate your ability to handle high-pressure situations.
Express Your Availability:Since this is a part-time position, make sure to clearly outline your availability in your application. Let The Football Association know when you're free to work, and if you’re flexible with shifts—it can give you a bit of an edge compared to other candidates!
Demonstrate Your Passion:In your cover letter, don't shy away from sharing why you're passionate about fire and emergency services. Talk about what motivates you to work in this field, and how you can contribute to The Football Association. This personal touch can really help you stand out!
How to prepare for a job interview at The Football Association
✨Know Your Emergency Protocols
For a role in fire and emergency services, it's crucial to brush up on your knowledge of emergency protocols and procedures. They may throw some scenario-based questions your way to see how you'd respond in a crisis, so consider going over common fire response techniques and protocols before the interview.
✨Show Your Physical Readiness
While this is a part-time role, they’ll want to know you're physically fit for the demands of the job. Be prepared to discuss any relevant fitness tests you've passed or training you've undertaken, as your physical readiness could be a significant factor in their decision-making.
✨Demonstrate Community Engagement
Part-time positions often involve a strong community focus. Highlight any volunteer work or community service in your past, as this showcases your commitment to public safety and your ability to work with diverse groups of people.
✨Prepare for Team Dynamics Questions
In fire and emergency services, teamwork is key. Expect conversational questions about your experiences working in teams, such as how you handle conflicts or support your colleagues during emergencies. Have examples ready that illustrate your collaborative spirit and leadership potential.
