Quality Developer - Casual Contract in Burton upon Trent

Set the bar for greatness. The FA is excited to be searching for a pool of Casual Quality Developers to join our FA Learning division. The Quality Developers play a vital role in upholding the integrity, consistency and developmental culture of the FA's workforce. They ensure that delivery meets the standards expected across our qualifications, not simply by checking quality, but by supporting the people who create it. They hold people, learning and standards in equal regard. Through thoughtful observations, professional discussions and evidence‑informed feedback, they help coach developers better understand their own practice. They support coach developer Delivery Leads with clarity, professionalism and curiosity, working together to strengthen both the learner experience and the wider coach developer ecosystem. Quality Developers model the behaviours they hope to see across the workforce: openness, fairness, courage and respect. They use professional judgement to interpret standards sensitively within each context. And they connect insight from the field back into the wider system, ensuring that strategic decisions and future development are rooted in what's really happening in delivery.

What will you do?

• Upholding standards while supporting people – Ensuring that delivery and assessment consistently reflect England Football Learning expectations, while recognising that quality improves most when people feel supported, not inspected.
• Conducting developmental observations – Observing coach developer delivery through a strengths‑based, learner‑centred lens, noticing patterns, celebrating effective practice and identifying areas for growth.
• Leading professional discussions – Facilitating reflective, honest and psychologically safe conversations that help coach developers explore their decisions, assumptions and impact on learning.
• Providing meaningful insight to Delivery Leads and Workforce Team – Feeding back trends, risks, strengths and developmental opportunities that shape workforce development priorities, quality processes and strategic planning.
• Strengthening system‑wide consistency – Helping ensure that coach developers across regions share a common understanding of standards, principles and expectations, while still allowing for contextual nuance.
• Modelling positive culture – Demonstrating curiosity, empathy, high standards and a commitment to continuous learning embodying the values expected across the coaching workforce.
• Supporting national and local workforce initiatives – Contributing to the design of developmental opportunities based on observed needs, professional judgement and evidence from the field.
• Maintaining mandatory training requirements, ensuring they are up to date at all times.
• Executing additional tasks as required to meet the FA's changing priorities.
• Complying with all company policies and procedures to ensure the highest standards of health, safety and well‑being can be maintained.

As part of The FA's commitment to ensuring a safe environment for everyone in football, successful candidates will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role. Casual work is conditional upon receipt of a satisfactory DBS check result, which will be fairly considered on a case‑by‑case basis, in line with legislation and government guidance.

What You'll Need?

Essential for the role:

• Minimum of 5 years of experience as a coach developer/coach education either on the UEFA C or UEFA B Diploma; or within another NGB.
• Experience in education settings and/or teaching qualification.
• Experience mentoring, developing or coaching peers/colleagues.
• Experience in executive coaching or high‑quality reflective practice.
• Strong interpersonal and communication skills, with the ability to build trust and have challenging conversations sensitively.
• Willingness to travel within a region to fulfil role requirements.
• Competent use of learning technology.
• FA Level 2 in Emergency First Aid in Football (EFAiF).
• FA Safeguarding Children & FA DBS. Can be attained once successful in appointment.

Beneficial to have:

• FA Level 3 (UEFA B) in Coaching Football.
• Mentoring/coaching qualification.
• Experience of delivering face‑to‑face learning to groups of learners.
• Experience of delivering online learning to groups of learners.
• Actively working with players in a coaching capacity within the last 12 months.
• Knowledge of Adult Learning Principles.

What's in it for you?

We pride ourselves on offering a competitive rate of pay as well as great opportunities to develop and grow in your role. We are committed to ensuring everyone can flourish in their roles, and by doing this, we offer top‑of‑the‑range facilities across two core business locations. We have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English football. We are also delighted to have a world‑class Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high‑performing England teams and leaders. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.