At a Glance
- Tasks: Support the Merchandising team with stock management and data analysis.
- Company: Join an award-winning British luxury womenswear brand focused on empowering professional women.
- Benefits: Enjoy 33 days holiday, a pension scheme, and monthly social events.
- Other info: Hybrid working model with opportunities for career growth and personal development.
- Why this job: Be part of a dynamic team making impactful decisions in a fast-paced environment.
- Qualifications: Strong analytical skills, attention to detail, and a collaborative spirit are essential.
The predicted salary is between 31500 - 38500 £ per year.
role is a key part of that journey. You can explore our and find us on Instagram, Linked In, and Facebook as @thefoldlondon.
Role Overview
Working with the Merchandising team to provide crucial administrative support.
Managing stock intake whilst ensuring stock is in the right place to optimise demand.
Using initiative to create and run analysis to make product buying and trading decisions.
Working collaboratively with multiple teams across Buying, Operations, E-commerce and retail teams.
Key Responsibilities
- Intake & Stock Owns Intake process and responsible for ensuring stock arrives within agreed window.
- Manages the delivery schedule and communicates changes to the wider product team.
- Works alongside Operations & Logistics team to monitor Intake into the warehouse.
- Allocates stock to our stores, and actions stock recalls working with retail team.
- Manages product pre-order on the site, working alongside customer care.
- Reporting & Trading Produces & interprets the weekly trade reports,
- sharing findings with wider commercial team.
- Produces reporting for seasonal lessons learned, collaborating with buying team.
- Responsible for ensuring stock is in the right place to optimise demand, using trade reports to make decisions.
- Supports the wider team with seasonal ad-hoc analysis, using initiative to create relevant reports.
- Maintenance of Merchandising teams working documents and processes, including system maintenance.
- Works alongside retail team to ensure Shopify reporting is accurate.
- Collaborates with E-commerce team to trade product on site, providing analysis and data to inform decisions.
- Supports Junior Merchandiser to run markdowns and promotions.
- Product Range Manage new season product launches on the site and with our retail teams in store.
- Manage new season sizing ratios, working with production.
- Responsible for maintaining delivery information in the Range plan.
- Key point of contact for retail team, communicating any changes to product and pricing.
- Maintains accuracy of product information across in house and 3PL systems, carrying out regular checks.
About You
A great team player with a positive, can-do attitude, who is committed to learning more and investing in their Merchandising career.
Highly organised, with great multitasking skills.
Demonstrate meticulous attention to detail.
Strong analytical skills with a strong knowledge of using Excel.
Collaborative approach and ability to build relationships across various departments.
Show excellent ability to communicate effectively and work well in a fun and busy environment.
Enthusiastic and flexible in response to an ever-evolving business and ad-hoc requests and tasks.
Be capable of decision making and able to use initiative.
Want to bring whole self to the business to be a problem solver, team player and a supportive attitude to the team.
If you enjoy working at pace, building strong relationships, and taking ownership of your work, we'd love to hear from you!
Benefits & Perks
• 33 days holiday (25 days + bank holidays) + option to buy more!
- Pension scheme
- Salary sacrifice options (pension & childcare)
- Financial wellbeing platform to support your goals
- £1,250 annual The Fold gift voucher
- Bike to work scheme to save on bikes & equipment
- Employee Assistance Programme (confidential wellbeing support when you need it)
- Eye care support
- Enhanced maternity pay
- Friends & family discount - enjoy 50% off full retail price
- Monthly social events, plus summer & Christmas parties
- Summer Fridays for that early start to the weekend
- Fully stocked snack cupboards, fresh fruit, plus great coffee & tea
- Opportunities to give back through volunteering with our charity partner, Smart Works
Unfortunately due to the number of applications we receive, we are only able to respond to those that are successful to the next stage.
Diversity and Inclusion
We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work.
Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves.
We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.
- Job Title
- Merchandising Admin Assistant
- Department
- Merchandising
- Contract type
- Permanent, 40 hours per week
- Location
- The Fold's Head office in Bermondsey. Hybrid working- 4 days per week in the office
The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are.
Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion.
With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City - The Fold has built a loyal and growing customer base across the UK, US and internationally.
As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure.
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Merchandising Assistant in London employer: the fold
The Fold London is an exceptional employer, offering a dynamic and collaborative work culture that empowers employees to take ownership of their roles within a rapidly growing luxury womenswear brand. With a commitment to diversity and inclusion, generous benefits such as 33 days holiday, enhanced maternity pay, and a supportive environment for professional growth, The Fold provides a unique opportunity to influence the future of fashion while working in the vibrant area of Bermondsey. Join us to be part of a team that values craft, quality, and innovation, all while enjoying the perks of hybrid working and a strong community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandising Assistant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like the fold, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like the fold!
We think you need these skills to ace Merchandising Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at the fold, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at the fold and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show the fold that you’re ready to jump in and contribute right away!
How to prepare for a job interview at the fold
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
