Merchandising Assistant

Job Title: Merchandising Admin Assistant

Department: Merchandising

Contract type: Permanent, 40 hours per week

Location: The Fold's Head office in Bermondsey. Hybrid working- 4 days per week in the office

The Fold London is an award-winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion.

With a multi-channel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally.

As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey.

You can explore our world at www.thefoldlondon.com and find us on Instagram, LinkedIn, and Facebook as @thefoldlondon.

Role Overview:

Working with the Merchandising team to provide crucial administrative support. Managing stock intake whilst ensuring stock is in the right place to optimise demand. Using initiative to create and run analysis to make product buying and trading decisions. Working collaboratively with multiple teams across Buying, Operations, E-commerce and retail teams.

Key Responsibilities:

Intake & Stock

• Owns Intake process and responsible for ensuring stock arrives within agreed window.
• Manages the delivery schedule and communicates changes to the wider product team.
• Works alongside Operations & Logistics team to monitor Intake into the warehouse.
• Allocates stock to our stores, and actions stock recalls working with retail team.
• Manages product pre-order on the site, working alongside customer care.

Reporting & Trading

• Produces & interprets the weekly trade reports, sharing findings with wider commercial team.
• Produces reporting for seasonal lessons learned, collaborating with buying team.
• Responsible for ensuring stock is in the right place to optimise demand, using trade reports to make decisions.
• Supports the wider team with seasonal ad-hoc analysis, using initiative to create relevant reports.
• Maintenance of Merchandising teams working documents and processes, including system maintenance.
• Works alongside retail team to ensure Shopify reporting is accurate.
• Collaborates with E-commerce team to trade product on site, providing analysis and data to inform decisions.
• Supports Junior Merchandiser to run markdowns and promotions.

Product Range

• Manage new season product launches on the site and with our retail teams in store.
• Manage new season sizing ratios, working with production.
• Responsible for maintaining delivery information in the Range plan.
• Key point of contact for retail team, communicating any changes to product and pricing.
• Maintains accuracy of product information across in house and 3PL systems, carrying out regular checks.

About You

• A great team player with a positive, can-do attitude, who is committed to learning more and investing in their Merchandising career
• Highly organised, with great multitasking skills
• Demonstrate meticulous attention to detail
• Strong analytical skills with a strong knowledge of using Excel.
• Collaborative approach and ability to build relationships across various departments
• Show excellent ability to communicate effectively and work well in a fun and busy environment.
• Enthusiastic and flexible in response to an ever-evolving business and ad-hoc requests and tasks
• Be capable of decision making and able to use initiative
• Want to bring whole self to the business to be a problem solver, team player and a supportive attitude to the team

If you enjoy working at pace, building strong relationships, and taking ownership of your work, we'd love to hear from you!

Benefits & Perks:

We believe great work happens when people feel supported, valued, and inspired—here's how we make that happen:

• 33 days holiday (25 days + bank holidays) + option to buy more!
• Pension scheme
• Salary sacrifice options (pension & childcare)
• Financial wellbeing platform to support your goals
• £1,250 annual The Fold gift voucher
• Bike to work scheme to save on bikes & equipment
• Employee Assistance Programme (confidential wellbeing support when you need it)
• Eye care support
• Enhanced maternity pay
• Friends & family discount – enjoy 50% off full retail price
• Monthly social events, plus summer & Christmas parties
• Summer Fridays for that early start to the weekend
• Fully stocked snack cupboards, fresh fruit, plus great coffee & tea
• Opportunities to give back through volunteering with our charity partner, Smart Works

Unfortunately due to the number of applications we receive, we are only able to respond to those that are successful to the next stage.

Diversity and Inclusion

We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.