Head of Retail, Customer Experience & Partnerships in London

Head of Retail, Customer Experience & Partnerships in London

London Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
The Fold London

At a Glance

  • Tasks: Lead retail operations and enhance customer experience across all channels.
  • Company: The Fold London, a brand transforming professional women's wear.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Other info: Be part of a mission-driven team focused on innovation and excellence.
  • Why this job: Join us to make a real impact in the retail industry and empower women.
  • Qualifications: Extensive retail operations experience and strong leadership skills.

The predicted salary is between 60000 - 80000 Β£ per year.

The Fold London seeks a Head of Retail, Customer & Commercial Partnerships to spearhead retail operations and customer care. This role demands a leader who thrives in the retail environment, ensuring exceptional service across all channels while driving commercial performance.

The ideal candidate will have in-depth experience in retail operations, a passion for customer engagement, and a proven track record of leading teams to success. Join The Fold in our mission to transform the market for professional women's wear.

Head of Retail, Customer Experience & Partnerships in London employer: The Fold London

The Fold London is an exceptional employer that champions a vibrant work culture focused on innovation and collaboration. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their careers while contributing to our mission of transforming the professional women's wear market. Located in a dynamic retail environment, we provide a unique chance to lead impactful initiatives that enhance customer experience and drive commercial success.

The Fold London

Contact Details:

The Fold London Recruitment Team

We think you need these skills to ace Head of Retail, Customer Experience & Partnerships in London

Retail Operations Management
Customer Engagement
Team Leadership
Commercial Performance
Exceptional Customer Service
Strategic Planning
Performance Analysis