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For Companies At a Glance
- Tasks: Manage day-to-day operations across eBay, Amazon, and Reverb to optimise performance.
- Company: Dynamic company based in High Wycombe with a hybrid working model.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Exciting chance to expand into new marketplaces as the business grows.
- Why this job: Join a fast-paced environment and make a real impact on marketplace success.
- Qualifications: Experience in marketplace management and strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Based: High Wycombe with hybrid working available
Term: Permanent, full time
Salary: £30000 - £40000 pa + excellent benefits
Role Overview
The Marketplace Manager is responsible for overseeing day‑to‑day operational performance across our third‑party marketplaces. Reporting to the Head of eCommerce, this role ensures that listings, order flows, fulfilment processes, and channel performance are optimised to deliver a seamless customer experience and strong commercial results. Initially focusing on Reverb, eBay, and Amazon Seller Central, the Marketplace Manager will also play a strategic role in scoping, onboarding, and scaling additional marketplaces as the business expands its multichannel footprint.
Key Responsibilities:
- Marketplace Management
- Own the operational performance of our 3PM channels (Reverb, eBay, Amazon Seller Central)
- Maintain accurate product listings, pricing, content, and stock availability
- Monitor marketplace compliance, ensuring all policies and service-level requirements are met
- Optimise marketplace workflows, identifying opportunities to automate and improve processes
- Analyse marketplace performance and provide regular reporting to the Head of eCommerce
- Work closely with marketplace CSMs to drive commercial opportunities
- Working closely with our Key Account teams, effectively manage Amazon Seller Central (3P) development alongside Amazon Vendor Central (1P) selling
- Support smooth end-to-end D2C order flow, from purchase through fulfilment
- Work closely with Operations and Customer Support teams to resolve issues and improve SLAs
- Identify friction points across customer journeys and implement operational improvements
Marketplace Executive/Manager employer: The Focusrite Group
Contact Detail:
The Focusrite Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Executive/Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in marketplaces. A friendly chat can lead to insider info and maybe even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with platforms like eBay and Amazon. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable discussing your experience and how it relates to marketplace management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Marketplace Executive/Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marketplace Executive/Manager role. Highlight your experience with eCommerce platforms like Reverb, eBay, and Amazon Seller Central, and showcase any relevant achievements that demonstrate your ability to optimise marketplace performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Don’t forget to mention your understanding of marketplace operations and your strategic mindset for scaling new channels.
Showcase Your Analytical Skills: Since analysing marketplace performance is key in this role, be sure to include examples of how you've used data to drive decisions in previous positions. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture. Plus, we can’t wait to hear from you!
How to prepare for a job interview at The Focusrite Group
✨Know Your Marketplaces
Before the interview, make sure you research Reverb, eBay, and Amazon Seller Central thoroughly. Understand their unique features, policies, and how they operate. This knowledge will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've analysed marketplace performance or optimised workflows. This will demonstrate your ability to provide valuable insights and improve operational performance.
✨Prepare for Scenario Questions
Think about potential challenges you might face in managing third-party marketplaces. Prepare answers for scenario-based questions, such as how you would handle a sudden drop in sales or a compliance issue. This will help you showcase your problem-solving skills and strategic thinking.
✨Emphasise Team Collaboration
Since the role involves working closely with various teams, be ready to discuss your experience in cross-functional collaboration. Share specific examples of how you've worked with operations, customer support, or key account teams to achieve common goals. This will highlight your teamwork skills and adaptability.