IT Support Team Lead (12-Month Maternity Cover)

IT Support Team Lead (12-Month Maternity Cover)

Full-Time 49500 - 60500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team, respond to support tickets, and drive internal improvement projects.
  • Company: Join The Focusrite Group, a dynamic company with a collaborative spirit.
  • Benefits: Enjoy a competitive salary and the chance to work with innovative brands.
  • Other info: 12-month maternity cover with opportunities for growth and collaboration.
  • Why this job: Make a real impact by enhancing user experience and automating processes.
  • Qualifications: Experience in IT support and strong leadership skills are essential.

The predicted salary is between 49500 - 60500 £ per year.

The Focusrite Group is seeking an IT Support Team Lead for a 12-month maternity cover contract based in High Wycombe.

You will lead a small team, respond to support tickets, and drive internal improvement projects to enhance user experience and automate processes.

You will ensure services remain available and secure while collaborating across brands such as Novation, Focusrite, and others.

Strong SLAs and cross-team coordination are essential.

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IT Support Team Lead (12-Month Maternity Cover) employer: The Focusrite Group

The Focusrite Group is an excellent employer, offering a dynamic work environment in High Wycombe that fosters collaboration and innovation. With a strong emphasis on employee growth, you will have access to professional development opportunities while working alongside talented teams in Engineering, Product Management, and Marketing. The hybrid work model promotes a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in the audio hardware industry.

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Contact Details:

The Focusrite Group Recruitment Team

We think you need these skills to ace IT Support Team Lead (12-Month Maternity Cover)

Team Leadership
Support Ticket Management
Internal Improvement Projects
User Experience Enhancement
Process Automation
Service Availability
Security Management