At a Glance
- Tasks: Support business operations and customer service while gaining hands-on experience.
- Company: Join a family-run office supplies company with a friendly atmosphere.
- Benefits: Earn £15,600 in your first year with potential pay increases and training support.
- Other info: Great opportunities for progression after completing your apprenticeship.
- Why this job: Kickstart your career in business while working towards a recognised qualification.
- Qualifications: GCSE Maths (grade A*/9 – C/4) and a proactive attitude.
The predicted salary is between 15600 - 15600 £ per year.
Imagine Direct Office Supplies are looking for a proactive and organised Business Apprentice to support the day-to-day demands of the business functions and operations. The role is ideal for someone looking to start their career within a business setting whilst working towards a nationally recognised qualification.
Wage: £15,600 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices
Hours: Monday - Friday, 9.00am - 5.00pm (30 minutes unpaid lunch break) 37 hours 30 minutes a week
Duration: 1 year 6 months
What you'll do at work:
- Order processing, records and documentation
- Maintain our CRM systems with up-to-date information, including calling existing customers and other customer accounts that may have been overlooked for new products
- Enter customer orders and quotes into company systems accurately using Microsoft Office and our in‑house CRM systems
- Assist with limited financial processes such as bookkeeping, adding the purchase ledger, credit control etc.
- Act as the first point of contact for enquiries over the phone and email
- Help grow and maintain our social media presence
- Receive regular support, training and help throughout the apprenticeship
Where you'll work: UNIT 2210 BELL CLOSENEWNHAM INDUSTRIAL ESTATEPLYMPTONPL7 4FD
Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Requirements:
- GCSE Mathematics (grade A*/9 – C/4)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Customer care skills
- Logical
- Initiative
- Non‑judgemental
About this employer: Imagine Office Supplies is a family‑run office and general stationery company based in Plympton, Plymouth. We are looking for a motivated individual to join our team to help support our Account Managers and IT function with administration support.
After this apprenticeship: Possibility of future progression options upon successful completion of Level 3 qualification.
The contact for this apprenticeship is: FOCUS TRAINING (SW) LIMITED 07836 536590
Business Administration and Customer Support Apprentice employer: The Focus Training Group
Imagine Office Supplies Limited is an excellent employer that fosters a supportive and friendly work culture, ideal for those starting their careers in business administration. Located in Plympton, employees benefit from hands-on training, regular support, and opportunities for professional growth, all while working towards a nationally recognised qualification. The company values initiative and offers a pathway for future progression, making it a rewarding place to develop your skills and build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration and Customer Support Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Imagine Office Supplies. Understand their products, values, and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills align with the role, especially in customer support and administration. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Even if it's a casual environment, looking smart can make a great first impression. Choose an outfit that reflects professionalism while still being comfortable. You want to feel confident when you walk in!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Business Administration and Customer Support Apprentice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our team, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, it’s crucial to demonstrate your verbal and written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Be Proactive and Organised:We’re looking for someone who can manage their time well and take initiative. In your application, share examples of how you've successfully handled tasks or projects in the past to show us you’ve got what it takes!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Focus Training Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Administration and Customer Support Apprentice. Familiarise yourself with tasks like order processing, CRM management, and customer communication. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. You might be asked to explain how you would handle customer enquiries or manage documentation. Use examples from your past experiences to showcase your skills.
✨Be Proactive and Organised
The employer is looking for someone proactive and organised. Prepare to discuss how you manage your time and prioritise tasks. You could mention any tools or methods you use to stay organised, such as to-do lists or digital planners, to show that you can handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for progression, or how the team collaborates. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
