At a Glance
- Tasks: Manage key client relationships and oversee project delivery in a dynamic agency environment.
- Company: Creative digital agency located in Shoreditch, London.
- Benefits: 33 days holiday, birthday leave, tax-free bonuses, and social events.
- Other info: Enjoy a vibrant workplace with free snacks and Beer Fridge Fridays!
- Why this job: Lead exciting projects and grow client accounts while developing your leadership skills.
- Qualifications: Experience in account management within a marketing or creative agency.
The predicted salary is between 30000 - 35000 € per year.
Salary: £30,000 - £35,000
Location: Shoreditch, London EC2A 4PS
Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office)
About the role:
We’re seeking an experienced and commercially minded Account Manager to join our Creative – Digital / Client Services team. Reporting to the Digital Account Director, you’ll take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment.
Benefits:
- Generous Holidays starting from 33 days per annum
- Birthday leave (post-probation)
- Tax Free EOT Bonus
- Group Life Assurance
- Social events organised by our Social Committee
- Optional private medical insurance after 1 year
- Long service awards every 5 years
- Employee of the Quarter programme
- Free tea, coffee, snacks, kitchen facilities, and breakout spaces
- Beer Fridge Fridays
- Referral programme
- Pirkx benefits from day one
- Auto-enrolment pension (3% employer contribution after 3 months)
Key Responsibilities:
- Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery
- Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard
- Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities
- Lead and support the Account Executive, providing guidance, performance management, coaching, and development
- Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist
Requirements:
- Proven experience as an Account Manager within a marketing or creative agency environment
- Strong commercial awareness with a track record of growing accounts and exceeding client expectations
- Excellent leadership and people management skills, with experience managing and motivating direct reports
- Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation
- Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting
Manager-Account Manager in Somerset employer: The Focus Agency Group
Join our dynamic team in Shoreditch, where creativity meets opportunity! As an Account Manager, you'll enjoy a vibrant work culture that prioritises employee well-being with generous holidays, birthday leave, and engaging social events. With a focus on professional growth and a supportive environment, we empower you to lead client relationships and drive account success while enjoying unique perks like Beer Fridge Fridays and a comprehensive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Manager-Account Manager in Somerset
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects and challenges, and think about how your skills can help them succeed. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of an Account Manager. Highlight your successes in managing client relationships and delivering projects on time and within budget.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Manager-Account Manager in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in managing client relationships and delivering projects, as these are key for us. Use specific examples that showcase your skills in a fast-paced agency environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for our Creative – Digital / Client Services team. Mention your commercial awareness and how you've successfully grown accounts in the past. Keep it engaging and personal!
Showcase Your Leadership Skills:Since this role involves leading an Account Executive, make sure to highlight your leadership experience. Share examples of how you've motivated teams and managed performance. We love seeing how you can inspire others!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at The Focus Agency Group
✨Know Your Clients
Before the interview, research the company’s key clients and their projects. Understanding their client base will help you demonstrate your ability to build strong relationships and deliver exceptional service, which is crucial for the Account Manager role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and managing direct reports. Share specific examples of how you've motivated your team and driven account growth, as this will highlight your suitability for overseeing an Account Executive.
✨Demonstrate Commercial Awareness
Familiarise yourself with the latest trends in the marketing and creative agency landscape. Be ready to discuss how you’ve successfully identified opportunities for account growth in the past, showcasing your commercial mindset.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple clients. Think of examples where you’ve successfully delivered projects on time and within budget, as this will illustrate your organisational skills and attention to detail.
