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- Tasks: Lead key client accounts and drive growth through innovative marketing strategies.
- Company: Dynamic creative agency in Manchester with a focus on collaboration.
- Benefits: 33 days holiday, birthday leave, tax-free bonuses, and social events.
- Other info: Hybrid work model with excellent career development opportunities.
- Why this job: Be the trusted partner for clients and inspire a high-performing team.
- Qualifications: Experience in marketing, strong communication skills, and leadership abilities.
The predicted salary is between 40000 - 45000 £ per year.
Location: Manchester, M4 6WX
Salary: £40,000 - £45,000
Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office)
About the Role:
We’re looking for a strategic, commercially minded Account Director to lead a portfolio of key clients, drive growth, and inspire a high-performing account services team in our Creative Department. You’ll be the client’s trusted partner, understanding their business inside out, delivering outstanding marketing communications, and ensuring every campaign hits objectives, on time and on budget.
Benefits:
- Generous Holidays starting from 33 days per annum
- Birthday leave (post-probation)
- Tax Free EOT Bonus
- Group Life Assurance
- Social events organised by our Social Committee
- Optional private medical insurance after 1 year
- Long service awards every 5 years
- Employee of the Quarter programme
- Free tea, coffee, snacks, kitchen facilities, and breakout spaces
- Referral programme
- Pirkx benefits from day one
- Auto-enrolment pension (3% employer contribution after 3 months)
Responsibilities:
- Build strong client relationships and act as the main day-to-day contact.
- Develop and deliver marketing strategies that achieve measurable results.
- Oversee projects from briefing to completion, ensuring high standards.
- Manage budgets, forecasts, and financial performance accurately.
- Lead, coach, and support the account services team through regular check-ins.
- Work with senior leadership to align on goals, processes, and growth plans.
- Represent the agency at client meetings, events, and networking opportunities.
Requirements:
- Calm and composed under pressure, able to handle challenges confidently.
- Strong communication and presentation skills, especially with senior clients.
- Proven experience in a marketing agency or property marketing environment.
- Strategic thinker with solid commercial understanding and financial awareness.
- Supportive leadership style with experience motivating and developing teams.
- Highly organised with excellent attention to detail and project management skills.
- Confident collaborator who works well across teams and departments.
Director, Customer Account Manager in Manchester employer: The Focus Agency Group
Contact Detail:
The Focus Agency Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Customer Account Manager in Manchester
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online groups, and connect with people in your field. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes. When you meet potential employers, let them see what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions and scenarios. Get a friend to help you out, so you feel confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and enthusiasm!
We think you need these skills to ace Director, Customer Account Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your experience in managing client relationships and delivering marketing strategies that achieve results. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic thinking and leadership style. Tell us why you're passionate about this role and how you can inspire our account services team. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, focus on your past experiences that align with the responsibilities listed. Whether it's managing budgets or leading teams, we want to know how you've tackled similar challenges before.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at The Focus Agency Group
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understand their challenges and how the agency has helped them in the past. This will show your strategic thinking and ability to build strong client relationships.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate teams. Share specific examples of how you've supported and developed team members in previous roles. This will demonstrate your supportive leadership style and ability to inspire a high-performing account services team.
✨Master the Financials
Brush up on your financial acumen. Be ready to talk about budget management, forecasting, and how you’ve achieved measurable results in past campaigns. This will highlight your commercial understanding and financial awareness, which are crucial for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of examples where you successfully navigated challenges in client projects or team dynamics. This will showcase your calmness and composure when faced with difficult situations.