At a Glance
- Tasks: Lead a vibrant front-of-house team and ensure top-notch service and food quality.
- Company: Join The Flour Pot Bakery, a beloved local brand in Worthing.
- Benefits: Competitive salary, career growth, and a fun work environment.
- Other info: 5-day work week with opportunities for personal and professional development.
- Why this job: Make a real impact in a dynamic café setting while developing your leadership skills.
- Qualifications: Experience in hospitality management and a passion for high-quality food.
The predicted salary is between 29700 - 36300 £ per year.
Job Type: Full Time
Location: 57-59 Brighton Road, Worthing, BN11 3EE
The Role
Job Overview: We are seeking a dynamic and experienced General Manager to lead our front-of-house team in Brighton Road, Worthing. This individual will be responsible for ensuring operational excellence, maintaining high standards of quality and service, and leading a motivated team to drive success. The ideal candidate will have a strong background in food production, hospitality management, and business operations.
Working week: 5 x days - 45 hours per week
Key Responsibilities:
- Operations & Leadership: Oversee the daily operations of the front-of-house team. Ensure high standards of food quality, presentation, and customer service. Implement and maintain operational procedures to enhance efficiency and productivity. Lead, motivate, and develop a high-performing team. Foster a positive, collaborative and inclusive work environment. Ensure compliance with all food safety, health, and safety regulations.
- Financial & Business Management: Manage budgets, cost control, and financial performance to drive profitability. Analyse sales data and operational metrics to identify areas for improvement. Develop and implement strategies to increase revenue and customer engagement. Manage supplier relationships and oversee inventory control.
- Customer Experience & Brand Management: Uphold The Flour Pot Bakery’s brand values and maintain a consistent customer experience. Engage with customers to build strong relationships and gather feedback. Ensure the café and retail spaces are well-presented, clean, and welcoming.
- People Management & Development: Recruit, train, and retain a skilled team across kitchen and front-of-house operations. Conduct performance reviews and provide ongoing coaching and development. Create staff schedules to ensure smooth operation and efficiency.
- Compliance and Food Safety: Adhere to food hygiene, safety, and company policies, always ensuring compliance is completed to a high standard. Ensure that both the production kitchen and front of house areas are always kept to the highest of standards.
- Communication: Ability to create a culture of great communication, including regular team briefs, management meetings, reading and responding to emails during your shift or as and when deemed necessary by senior management. Having great lines of communication with the senior management.
Requirements:
- Proven experience in a senior management role within hospitality, bakery, or food production.
- Strong leadership skills with the ability to inspire and develop a team.
- Solid understanding of food production processes and front-of-house operations.
- Strong financial acumen, including budget management and cost control.
- Excellent customer service and communication skills.
- Knowledge of health and safety and food hygiene regulations.
- Passion for high-quality food and artisan baking.
General Manager - Brighton Road, Worthing employer: The Flour Pot Bakery
The Flour Pot Bakery is an exceptional employer located in the vibrant Fiveways area of Brighton and Hove, offering a dynamic work environment where passion for artisan coffee and customer service thrives. With a focus on employee growth, we provide comprehensive training and opportunities to develop your skills in a supportive team atmosphere. Enjoy the unique advantage of working in a popular local spot that fosters community connections and a warm, welcoming culture.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Brighton Road, Worthing
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Flour Pot Bakery. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Flour Pot Bakery
Don't be shy about reaching out to The Flour Pot Bakery directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Brighton Road, Worthing
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Flour Pot Bakery and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Flour Pot Bakery
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
