As a Roastery Production and Barista, you will play a vital role in supporting daily operations in our roastery and assisting with the fulfilment and delivery of wholesale orders. This is a hands‑on role that requires attention to detail, a strong work ethic, and a passion for specialty coffee., Customer Service Excellence
- Deliver a warm, welcoming, and engaging customer experience
- Provide fast, friendly, and knowledgeable service at all times
- Engage with customers to promote products and enhance their visit
Coffee & Beverage Preparation
- Prepare and serve a variety of hot and cold beverages, including expertly crafted coffee-based drinks.
- Operate espresso machines and other coffee-making equipment with precision.
- Assist customers with menu choices and offer recommendations on our counter food offering.
Service & Operations Support
- Keep front‑of‑house and service areas clean, tidy, and well presented
- Follow daily opening and closing procedures as required
- Assist with stock rotation and replenishment of front‑of‑house items
- Maintain cleanliness and organisation in all front‑of‑house areas, including counters, tables, and equipment.
- Process transactions efficiently using the point‑of‑sale (POS) system.
- Work collaboratively with team members to ensure a smooth and efficient service.
- Adhere to all food safety and hygiene regulations.
- Carry out weekly maintenance checks/processes on all roastery equipment
- Represent The Milk Shed's values with professionalism and enthusiasm
Roastery Production:
- Maintain cleanliness and organisation of the roastery space
- Label and batch coffee for retail and orders - for both internal and wholesale fulfilment
- Green stock organisation
Wholesale Support:
- Assist with order preparation, packing, and logistics
- Provide ongoing support and training to external wholesale clients
- Maintain an excellent rapport with key wholesale accounts
- Coordinate and fulfil deliveries to wholesale clientsCommunicate with the team to ensure timely order dispatch
- Maintain accurate records of outgoing wholesale orders
Essential:
- Strong attention to detail and ability to follow processes
- Physically fit and comfortable with manual tasks and lifting
- Excellent time management and organisational skills
- Reliable, punctual, and a good team player
- Comfortable working in a fast‑paced production environment
Preferred:
- Previous experience in a coffee roastery, café, or warehouse
- Interest in or knowledge of specialty coffee
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Barista and Roastery Production Assistant - 9 Prince's Street, Brighton and Hove in Southwick employer: The Flour Pot Bakery
The Flour Pot Bakery is an exceptional employer located in the vibrant Fiveways area of Brighton and Hove, offering a dynamic work environment where passion for artisan coffee and customer service thrives. With a focus on employee growth, we provide comprehensive training and opportunities to develop your skills in a supportive team atmosphere. Enjoy the unique advantage of working in a popular local spot that fosters community connections and a warm, welcoming culture.
