At a Glance
- Tasks: Support store management, deliver excellent customer service, and ensure a welcoming atmosphere.
- Company: The Flour Pot Bakery, a vibrant artisan bakery with multiple locations.
- Benefits: Flexible hours, travel expenses covered, and opportunities for career growth.
- Other info: Every day is different, with potential for advancement within the company.
- Why this job: Join a passionate team and enhance your barista skills in a dynamic environment.
- Qualifications: Experience in café or hospitality, strong leadership, and a passion for coffee.
The predicted salary is between 24000 - 30000 € per year.
The Flour Pot Bakery is a retail and wholesale artisan bakery with stores in Brighton, Hove and Worthing. We are seeking an experienced barista to assist as a key holder across our 12 sites (Brighton, Hove and Worthing). The right candidate will have similar experience in a high quality cafe environment, have a good understanding and passion for the high end coffee world, with practical know how around an espresso machine a must. Creating a fantastic customer experience and workplace environment for your team is crucial to this role, as well as personality, drive and a level head.
The role will include travelling between our 12 Flour Pot sites, the training ground for Brighton and Hove Albion and the AMEX stadium. You will have the responsibility of opening and closing duties when on shift. You will need to be able to travel independently between the stores (driver preferable). When travelling to our stores in Worthing we shall cover petrol costs or train/bus fare. The role will involve needing to get to each store for an open shift which starts at between 6-6:30am (store dependent). As well as the close down procedures should you be rota'd on for a close shift (max finish time 6:30pm).
This role is the perfect stepping stone into further career opportunities with the Flour Pot as well as having a great chance for every day to be different.
Key Responsibilities- Support the Store Management and teams in the day to day running of the store
- Deliver excellent customer service in line with Flour Pot standards
- Ensure a welcoming and friendly atmosphere for all customers
- Monitor product presentation and quality, ensuring consistent standards
- Manage stock levels, including ordering and waste control
- Ensure compliance with health and safety and food hygiene regulations
- Handle customer feedback professionally and efficiently
- Open and close the store, including cash handling and reconciliation duties
- Previous experience in a café, bakery, or hospitality key holder or supervisory role
- Passion for food, coffee, and delivering exceptional service
- Strong leadership, communication, and organisational skills
- Ability to remain calm and efficient in a fast paced environment
- Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
- Flexibility to work early mornings, weekends, and holidays as required
- Barista experience is a strong advantage
Flexi Key Holder employer: The Flour Pot Bakery
The Flour Pot Bakery is an exceptional employer that values its team members and fosters a vibrant work culture across its 12 locations in Brighton, Hove, and Worthing. With a strong emphasis on employee growth, this role as a Flexi Key Holder offers the opportunity to develop your skills in a high-quality café environment while enjoying benefits such as travel cost coverage and a dynamic workday filled with variety. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences and creating a welcoming atmosphere for all.
StudySmarter Expert Advice🤫
We think this is how you could land Flexi Key Holder
✨Tip Number 1
Network like a pro! Chat with folks in the coffee and bakery scene, especially those who work at The Flour Pot. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your barista skills! If you get a chance to demonstrate your espresso-making prowess during an interview or trial shift, go for it. Bring your A-game and let your passion for high-quality coffee shine through.
✨Tip Number 3
Be ready to talk about customer service! The Flour Pot values a fantastic customer experience, so prepare some examples of how you've gone above and beyond for customers in the past. It’ll show you’re the right fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Flexi Key Holder
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know about your love for coffee and the café culture. Share any experiences you've had with espresso machines or high-quality coffee to really stand out!
Highlight Your Customer Service Skills:We want to see how you create fantastic customer experiences. Include examples of how you've gone above and beyond in previous roles to make customers feel welcome and valued.
Be Clear About Your Availability:Since this role involves early mornings and flexibility, make sure to mention your availability in your application. We appreciate candidates who can adapt to our busy schedule across multiple sites.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your details and get back to you quickly!
How to prepare for a job interview at The Flour Pot Bakery
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, espresso machine operation, and what makes a great cup of coffee. Showing your passion for high-quality coffee will definitely impress them!
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. The Flour Pot Bakery values a welcoming atmosphere, so share stories that highlight your ability to create a friendly environment and handle customer feedback effectively.
✨Demonstrate Leadership Qualities
As a key holder, you'll need to support store management and lead teams. Think of instances where you've taken charge or helped your team succeed. Highlighting your leadership skills will show you're ready for the responsibilities of this role.
✨Be Ready for Practical Questions
Expect some practical questions about opening and closing procedures, stock management, and health and safety regulations. Brush up on these topics so you can confidently discuss how you'd handle these tasks in a fast-paced environment.
