At a Glance
- Tasks: Lead a vibrant café team and ensure top-notch customer service.
- Company: Join The Flour Pot Bakery, a beloved artisan bakery in Brighton.
- Benefits: Enjoy competitive pay, staff discounts, and free coffee on shift.
- Other info: Flexible hours with opportunities for career growth in a supportive environment.
- Why this job: Be part of a passionate team that values quality and community.
- Qualifications: Experience in hospitality and a love for food and coffee.
The predicted salary is between 24750 - 30250 £ per year.
The Flour Pot Bakery is an independent artisan bakery and café group based in Brighton, Hove and Worthing. Renowned for our handcrafted breads, pastries, and warm, welcoming atmosphere. We are passionate about quality, community, and sustainability. As we continue to grow, we’re looking for a dedicated and enthusiastic supervisor to support the daily operations of one of our busy cafés.
As a Supervisor at The Flour Pot Bakery, you will play a key role in maintaining smooth café operations, delivering outstanding customer service, and supporting the store team. You will lead by example, ensuring high standards of service, food safety, and cleanliness, while helping to create a warm and positive environment for both staff and customers.
Key Responsibilities:
- Support the General and Assistant Manager in the day-to-day running of the store
- Supervise, motivate, and train front-of-house team members
- Deliver excellent customer service in line with Flour Pot standards
- Ensure a welcoming and friendly atmosphere for all customers
- Monitor product presentation and quality, ensuring consistent standards
- Assist in rota amendments, daily briefings, and shift planning
- Manage stock levels, including ordering and waste control
- Ensure compliance with health and safety and food hygiene regulations
- Place orders for both internal and external suppliers
- Handle customer feedback professionally and efficiently
- Open and close the store, including cash handling and reconciliation duties
Requirements:
- Previous experience in a café, bakery, or hospitality supervisory role
- Passion for food, coffee, and delivering exceptional service
- Strong leadership, communication, and organisational skills
- Ability to remain calm and efficient in a fast-paced environment
- Understanding of basic food safety and hygiene practices (Level 2 Food Safety desirable)
- Flexibility to work early mornings, weekends, and holidays as required
- Barista experience is a strong advantage
What We Offer:
- Competitive hourly rate
- Opportunities for career progression within a growing company
- Staff discounts on all Flour Pot products
- Supportive and inclusive work environment
- Comprehensive training and development opportunities
- Free coffee on shift and lunch whilst on shift
Supervisor - Sydney Street, Brighton and Hove employer: The Flour Pot Bakery
The Flour Pot Bakery is an exceptional employer located in the vibrant Fiveways area of Brighton and Hove, offering a dynamic work environment where passion for artisan coffee and customer service thrives. With a focus on employee growth, we provide comprehensive training and opportunities to develop your skills in a supportive team atmosphere. Enjoy the unique advantage of working in a popular local spot that fosters community connections and a warm, welcoming culture.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Sydney Street, Brighton and Hove
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Flour Pot Bakery. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Flour Pot Bakery
Don't be shy about reaching out to The Flour Pot Bakery directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor - Sydney Street, Brighton and Hove
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Flour Pot Bakery and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Flour Pot Bakery
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
